Academy Mortgage Baymeadows Rd, Jacksonville

It was such a delight working with Academy Mortgage, Julie Grandy and her assistants were great. I'm a first time home buyer and they made the transition smooth and easy. Thanks so much

DO NOT USE ACADEMY MORTGAGE!!! They never answer the phone, the will ignore your emails and ask for the most ridiculous documents that no one has. Save yourself the heartache and the anxiety. They nearly put me and my wife on the street they dragged their feet. Closing date was moved 5 times. DO NOT USE THEM!!!!

My team at Academy was beyond amazing. As a first time Homebuyer, the process was already overwhelming, but Tyler was available every step of the way of the process. I appreciated the emails provided of each step I advanced to, so I knew exactly what was coming next. The only thing I would have liked to use more was being able to monitor the status of my loan on the mobile app. But overall great service!

Working with Ms Grandy and her team was a great experience. They kept me updated throughout the process and made sure when time to close everything was taken care of i would definitely recommend Academy Mortgage.

Awesome team, they made my house buying experience a simple and easy. Chris kept me well informed every step of the way, he was very upfront and knowledgeable, he lets me know what can or could not, great team.

Friends and colleagues I’d spoken with about home buying told me it was complicated and a real pain. However after my experience with Academy, I can honestly say it was one of the easiest things in I’ve ever done. Everyone who helped me there was kind courteous and made it all so simple. I only wish I’d gone to them sooner! Highly recommend!

We are planning to build our first home and came to Academy Mortgage looking for information about a HAMI loan. (Down payment assistance) We spoke with Mary Keene & Chris Zalupski and are very satisfied with them. Almost a year ago I we tried to do a short sale and used someone from a different bank and getting them on the phone was like pulling teeth. Chris & Mary make a great team and are both very responsive and helpful in finding the mortgage that is best for you. First time home buying is very stressful but I can say having a lender that is responsive and helpful really helps in lowering the stress level that comes with such a large purchase!

I found Mary Keene and her team to be very professional, informative and responsive. They were very helpful as I was purchasing my first home. That made a stressful situation seem easy.

Julie Grandy made my first time buying a home so easy. She provided constant support and it made all the difference. A big thank you to her and the team!

Rhonda, TeeChee, and Rachel were all great to work with, they all answered any question I asked within a timely manner, there was never a no call back or no response. I felt Informed through the whole process, the even went above the norm and helped find a down payment program, which really helped us out. Even after the closing they reached out to us to let us know that if we had any questions or needed them, to please call, Great Job