Abbott Motors Abbott Rd, Lackawanna

Great people, and great cars I would recommend anyone looking for a vehicle come here you will definitely find the car looking for. And there service department 2 thumbs up guys do a great job.

Sincerely, some of the most proactive people I've met in western NY. They, seemingly always are finding ways to help you get out the door. From trimming the costs by finding out options. Really solid technical background for the whole crew. Note : I've wrenched cars since my first job, in high school. These guys will bend over backwards and never sacrificing safety over price. Credit's due where credit is due.

I'm going to be honest as possible because what I dealt with I don't want anyone else dealing with... I went here trying to get a car 2 months ago and the older car salesman was talking to me very nicely and professional over the phone telling me to bring a down payment even a little more and we'll get down to business so I did bring a down payment, I signed paper works with the finance manager and he said he'll let me know the update of the credit acception...two days later he called my house phone talking to my mom saying that I make more than enough money and that I'm approved for any car of my choice so my mom let him know what car I had in mind to get and he said I can get any car that I like. I called the salesman to tell him what car I liked and would want to test drive and he said that's fine, we'll get you in it as soon as you come. Bullshit! When I got there to look around the lot he didn't even give me a chance to look.The finance manager was giving him messages to give to me but didn't have the balls to come and say one word to me... I asked him if I can see the kia car that I saw online that he said I can test drive when I got there he told me all cars on the lot are sold when I overheard him telling a lady with bad credit she might be able to get a chevy cruze with no down payment! Like bullshit. He tried selling me a 2002 old vehicle that wasn't even my idea in mind and after the fact I tried leaving and getting my money back he acted as if he didn't want to give me my hard working money back and was trying to switch things up to get me into the 2002 car. He was rude to my mother, talking back to her with disrespect just because she was stating an opinion since which she's been buying vehicles for years and knows the way car places run, he didn't like that. He had me waste my time when I live far from that town. When other people came to look at cars and asked questions he ignored them unless they looked like they had money. This place is full of lies, greed and patheticness, I even see racism there. His exact words were "you won't find a car elsewhere, I'll tell you now!" Went to crazy cheap cars in oakfield and put down $2,000 and got a 2011 Nissan altima SR that I love. please don't waste your time going to this place. They are money hungry and don't give a damn about peoples wants/needs. YOU BET MY ASS I WILL NEVER GO BACK HERE EVEN IF THEY TRIED GIVING ME A FREE CAR.

The service manager Tim will take care of you every time! I am very happy every time I need repairs and maintenance done at Abbott Motors!

Joe C and all the staff here were very helpful. They were able to accommodate me and get me the vehicle I wanted at a price I could afford!! Highly recommended

Will never go again. I went there just to look at some cars and ending up putting a down payment on a mustang. I was not financed for the loan which is fine with me but its been 3 weeks now and i still haven't received my money back! I call "stan" the guy who waited on me back everyday and he continously tells me one more day or its not in his control/ If this happens for a couple more days i will contact my lawyer. DO NOT GO HERE. SCAM ARTISTS!

Horrible i bought a vehicle from them a year ago and since the day i purchased it, there has been nothing but issues and the mechinic and Finance Manager Mike are racist horrible people do not buy a car from there ever! My steering wheel colum is stuck and my car goes into drive and reverse by itself

Definitely recommend buying a car and getting your car fixed from here. Cheap prices and very good at helping you which car is best for you and your budget. Fast service and friendly employees :)

If you are going to buy a vehicle from Abbott motors do not go by their description of the vehicle on their website check everything out very carefully and bring to your own mechanic... I bought a truck at "high book value" expecting a truck worth 15k the truck had numerous issues... they did attempt to repair the safety problems but would not bring the vehicle up to the advertised description...Tim in service is a good guy but can only repair what Mike authorizes and Mike only authorizes repairs to basically be legal...i guess I can't blame Abbott motors exclusively... I let my guard down trusting a dealer so my mistake....

Had a Great Experience with Joe Ciavarella at Abbott Motors. He was patient and kind. Great place to buy a car.