Buffalo Jewelry & Loan Seneca St, Buffalo

Awesome store with great merchandise, super clean. Ask for Ashley if you go in she is a true professional and she will help you out.

Gave the owner a second chance to keep my patronage even after a very bad experience at his North Tonawanda location (see my review on that stores page). When I went in to pay my loan, their was a note attached to the envelope holding my gold. The young employee tells me I NEED to remove my post re: my bad experience from their website. I said ok - no prob. As I’m leaving the busy store, he yells to me for the entire store to hear, if you don’t, I will no longer do business with you! Wow, really...have some teenager harass a customer for a review about your bad business tactics? This fool will never see my face again. Sucks for you how in today’s world one cannot get away with bad business without a bad review for all to see! You blew your second chance for my business...not very bright! Bflo has MANY pawn shops and much closer to my home. This shop is not worth the time it takes to get there!

Customer service was awesome! Loved how everything is displayed!! Very organized and clean! 👌 thanks guys

I had previously worked with the manager of the store, last year. Unfortunately he wasn’t there when I went in. I called first and discussed several objects for which they said they couldn’t take. We then discussed items they could take. I told them I had a piece of jewelry (for which they have signs saying they take). I told them it was 925 Silver, they told me it is worth $17 an ounce and as long as I understood that, they would give me what they could. I also asked about a Kitchen Aid Spiralizer... I have done my research. I have been in that store and have seen the kind of objects they take and sell. What The man on the phone said, didn’t matter when I got there. I was told by the pimply faced “manager” that they wouldn’t take the spiralizer because it had been opened (even though when I called they said it has to be unused- which it is brand new, never used, only opened to confirm the objects inside). Then I was told they won’t take my very expensive Silver AS SHORT TERM LOAN COLLATERAL. That’s BS. The man I spoke to on the phone lied to my face and down played what he told me. The “manager” was worse. They are both negligible and wasted my time and lost a customer not to mention they have earned this awful review. DO NOT WASTE YOUR TIME, GO SOMEWHERE REPUTABLE. GO ANYWHERE ELSE.

So many fake reviews. It's a Pawn Shop in South Buffalo but have reviews like a 4 star restaurant!! Like the one who said he's been going there for a few years, they've barely been open 2. Lived 6 streets away from their location for a little over 13 years and can tell you first hand they will offer you a minimum of 20% less than other pawn shops. I know through experience. Also I couldnt agree more with the review that stated you WILL be treated as and offered a price on your item as if you are a drug addict. I get a heavy portion of people selling there probably have an issue, however everyone who walks through the door is not an addict or there to sell. Their selection is minimal given they will not pay the extra buck or two for quality items (look at their tool selection lol). Had a Ryobi tool kit almost new which retails for about $150.00 they offered $20.00 for the whole set all the while selling a 1st gen Ryobi tool kit for $90.00. Admittedly they care more about their online market and could care less if you buy/sell anything at physical store so dont expect the service or quality of items to improve. Seriously next time you want to sell something here, try Facebook Market 1st.

What a pleasure it was working with Joey. I couldn’t be more thrilled with the service. He was fair and knowledgeable. Not your everyday pawn shop!!!! Highly recommend!!

Friendly staff, was taken care of immediately, added bonus upon transaction, and overall a great experience/ visit.

I’ve been here twice and I’ve been greeted as soon as I’ve walked in each time. Very helpful and great prices!

KC is awesome. Great place to find unmatched unique jewelry and more. Very reputable and professional.

Super clean and honest establishment. Brittany, the manager, handled my transaction with knowledge and respect. I would definitely recommend Buffalo Jewelry and Loan.