3Rivers West Jefferson W Jefferson Blvd, Fort Wayne

This is a stunning and very professional location. I’ve been doing business for the past 20 years and have been blown away at how amazing this location is. Wade is fantastic. He’s always available, always courteous, and has never done anything but go the distance and beyond over the past five years that we’ve known him. The other staff have been just as courteous too. We are always greeted with a smile and feel good when we leave. Even through the pandemic they didn’t waiver a bit. We can’t express our gratitude enough. We are appreciative to be part of their way of life and know wholeheartedly that their fiduciary mentality is second to none.

These people have the slowest customer service of any bank I have ever been to. No exaggeration, most of the time it takes me ten minutes or more to make a simple car payment with no customers before me. I have waited fifteen minutes before. I have also had several other issues with the company as a whole. Will never ever get another loan through them, let alone do any actual banking. The only reason they get two stars instead of one is that they have never actually messed up my transaction. It just takes them FOREVER.

Bryan is professional, friendly and very prompt! We are a new business account and Bryan does his job well! And a BIG shout out to Casey also helping us with business account another very professional employee !! Working with him has been a great experience! He actually answers his phone and texts me getting our business necessities taken care of! Working with three Rivers and these two employees has been a pleasure ! I highly recommend them they have gone above and beyond the call of duty when it comes to our business account we feel they are working for us! And we appreciate it more than they know they’ve made it very comfortable and pleasant to work with them! We’re leaving a large bank that we’ve been with for 35 years who has let us down time and time again we finally made the big move to a smaller community bank and we’re so happy that we made that decision three Rivers has made it easy to make the transition we don’t feel like were a number we feel like were working with a partner again!

They are a friendly team here. I met with someone about replacing my business credit card and it was a relatively painless experience. Amy is also very passionate and knowledgeable. You can't go wrong with any 3 Rivers branch. Ditch the big banks and opt for a local credit union!

Great branch next to I-69. People are very knowledgeable and are always willing to assist. I've gotten several auto loans from this branch and they made things extremely easy and explained the great protection policies that I could add to my new vehicle.

Amy, Jamie and rest of the crew at this branch are phenomenal. Any questions I ever have about anything account related have always been answered and I feel like I am good hands as well as my money. I previously had an account with another "big" bank here where a teller made gave me bad information and they weren't willing to credit the fees that came along with the costly mistake which was a deal breaker for me. I am not one to make a big scene and I left as quietly as I came. I was not interested in that point in continuing to bank with an organization that is only willing to fix something when you say you're leaving. Anyway all of that to say I LOVE 3 RIVERS and most importantly this branch!

This bank is amazing!! They are very nice and fast. Everytime I come in, they make me feel like I'm family. The only thing missing is a home. Lol

Put a check for 200 hundred into the atm and it accepted it for 2 dolors and also transferred money from my checking to my savings and did not transfer not happy switching banks.

Employees are very nice. My biggest complaint is speed. Everything takes soo long especially the drive thru. I worked at a bank in busy downtown that required filling out tickets for every transaction and we could run circles around this branch.

Heather was beyond helpful with getting me an auto loan! She is now helping me with another loan b/c I liked dealing w/her so much the 1st time around.