Zions Bank Pocatello/Yellowstone Yellowstone Ave, Pocatello

We will never do business with or recommend Zions bank to anyone. We made an honest error and this resulted in $135 in fees before we were able to bring out of the negative, did not know about an additional fee they tack on so scrambling to deposit more money now. There is no willingness to help or find a solution that doesn't leave us open to more fees. So frustrated. Now I have to take time off work to close the account so they can't assess even more fees.

I've been banking with Zions for over 10 years; mostly because I lived in Salt Lake City recently and wanted an institution that's located in Pocatello and Salt Lake. I've always been very happy with Zions. They seem to run a tight ship, and I've been happy with everyone I've dealt with. Recently, I need to stop into this branch to get some last minute bank statements printed off while my printer was down. The manager on duty assisted me and was very personable and friendly, and she was happy to work with me on the statement charges given my unique situation. Great customer service. I plan on sticking with Zions indefinitely for all my banking needs.

I bet if you bank with them they get the job done.They are polite and professional.But at what price ? I used them to order foreign currency (euros) for my international travel.I do not travel very often,but when I do I cover a great distance.Experience taught me,at least how I remember it from quiet a few years ago,that usually/most likely it is more profitable to buy foreign monies at the bank. To my great surprise with Zion's bank I saved absolutely nothing and even airport offered better exchange rate.I am neither poor nor particularly rich by Nothern American standards,but I'd rather spend extra 50 euros on food and souvenirs,not on fees and charges. Oh well...no experience is bad if we use it wisely.

I have been doing business with Zions bank for over five years. They are professionals who have great customer service. Location of bank is ideal for me as it is a few blocks from my home.

GREAT CUSTOMER SERVICE!!! I was working with Niki at the branch with an issue and she went above and beyond what she should have done to fix the problem. I have always been pleased with the professionalism of the Zions Bank employees over the years. Thank you ZIONS!!

I had been a customer of the Zions Bank here in pocatello for 6 years. i run a high balance with the bank and they make plenty of money off of me. i went in needing a EFTPS form notarized for my corporation for the use of my accountant. the teller would not notarize the form using my EIN number and insisted i use my social security number as this form is for the sole use of my corporation my social security number would have been useless she got upset with me. Adam a manager at the branch told her to complete the form, however anther teller came over to tell Adam what a rude customer i had been to her on another occasion. at this point Adam didn't not correct any of the tellers or take over the transaction he stood there like an observer. i decided if i wanted to be treated this way i would visit the IRS instead i decided to leave the bank i am no longer a customer Update 6-10-17 The bank hired a company in Utah who hired my company to do snow removal and landscaping at this Zions Bank branch They didn't pay for the snow removal in full i guess they didn't expect 92 inches of snow They have also yet to pay the bill for there spring landscape managment These people are like the Mormons who let you know what good people they are and then proceed to screw you over

Lobby closed on Saturday? I work during the week and cannot do certain banking any other time. I enjoy Zions, but I may just as well bank out of town where my truck loan is. I will be closing my accounts soon.

Worst bank ever not just this one. Every location has been a stinker for us.