Zak Rhodes with Vellum Mortgage Fair Lakes Cir, Fairfax

Zak was awesome! Not only did he pick up every time I would call him at odd hours of the night to answer all of my questions for multiple days, he also drove over an hour to have lunch with us and explain in person. It was so nice and convenient that he even set up closing to be done at our new house. He really did everything possible to earn our business and it was the best experience purchasing this house with his help! I 110% recommended him!

Zak came highly recommended by close friends of ours that were also clients of his. We couldn't have been happier with the incredible service he provided when we decided to cash out a refi for a new garage. We went from my initial email to closing in a month! The only reason it took even that long was because we went on vacation! Zak constantly communicated throughout the entire process and was so helpful. If you want, actual, personal service with zero hassle, and rapid answers...look no farther. If you enjoy talking to someone different every time, impersonal service, and undervaluing your house...contact one of the "big box" lenders.

Zak made the entire refinance process so fast and easy. He was able to lock in a great rate for us and we closed within about a month. He walked us through the paperwork (it was all done online) and made sure all our questions were answered. We have already recommended him to several of our friends and will continue to do so.

Zak Rhodes and Vellum mortgage are the best! I have worked with them over the years and have *always* had an awesome experience! Zak and Vellum has done multiple mortgages and refinances for me and saved me a ton of money on fees and always locked in amazing rates for me. Zak is kind, courteous, knowledgeable, and probably most importantly available when you need assistance. My recent experience with Zak couldn’t have gone better even during the crazy time of COVID-19. From pre-approval letter to final closing in less than 3-weeks, Zak handled every single thing with ease and the utmost professionalism. I trust Zak and Vellum completely and will use them again. Without hesitation, I would recommend them to family and friends.

Zak made refinancing the home easy. He was knowledgeable and kind as he walked me through each step and patiently answered all of my questions. He was responsive and always available to help, even on nights and weekends. I would certainly recommend him to others.

I worked with Zak on the recent purchase of a home. This was the 4th time I have purchased a home in my life and it was the easiest, clearest, and most efficient of them all. I found Zak to be friendly, knowledgeable, attentive (quick to reply when I had a question), and clear in his communications of documentation that was needed, loan options, and expenses involved, etc. No regrets--it was great to work with him!

Zak Rhodes is the embodiment of good customer service, integrity, and qualities that we are definitely in short of these days. Zak, made my experience so stress free it was almost unbelievable. When you are looking to finance your home Zak is the man to call you won’t regret it!!