York Kia Roosevelt Ave, York

Great Deals, Great cars, Great people and service. Very family oriented making you feel like family.

Great place, great customer service!!! April rocks and provides best ever service from first minute and on! Keep it that way York Kia, and thank You for keeping my Mitsubishi in proper condition and me happy about that!

I bought a 2014 Kia Optima the sales guy Jason was great he really wanted me in the car the dealership was very comfortable and the people were friendly and helpful made it easy to buy no haggling.

Friendly and not pushy family owned dealership.

*A little long but worth the read.* My wife and I bought a car here about 2 months ago and I wanted to wait before I wrote this review. It started off pretty well, we took a test drive enjoyed the car and sat down with Jake Daggett. That is probably the moment it all went wrong. We were talking finance options and I told him I wanted to look up rates through our credit union. Which happens to be ONE of the people they use. He told us "That is who we would finance through." I said that would be great. We went home and thought it over and decided to buy the car. When we got to the dealership the next day they decided to go with someone else and not even consult with us to save us "$50" over the life of the loan. That $50 dollars would be if we payed on the whole loan. Now if we want to make an extra payment or anything like that we have to mail a check out to Ohio. To make matters even worse they went shopping with our SS #'s and pulled our credit score 4 times each. When all they would have had to to it was 1 time if Jake Daggett followed through with his word of using our credit union. So we had the car for a week and had troubles with it. It kept telling us we did not have the key WHILE WE WERE DRIVING DOWN THE ROAD. It turns off all the music and you hear a loud high pitch beeping sound THE WHOLE TIME. We called road side assistance and they couldn't help us just told us we would have to pay to take it back up to York from Lancaster. Called the dealership and they couldn't help us over the phone. They told us to bring it back up and they will give us a loaner until they figured it out. We made an appointment and guess what, they did not have any more loner cars available like they said they would. It took them over an hour to figure out it was because they never installed a fuse right that they had to install after they received the vehicle at the lot. I wrote the dealership a letter expressing how I felt and just like another persons comment Jake Daggett decided to respond with a very nasty response and wanted to talk circles on the phone to make us sound like the bad guys in this. We love the car now that it works but I would not recommend going to this dealership. And if you do I would not have Jake Daggett help you.

Poor customer service. I wrote the dealership an email to ask about service and I received a rude response from a Jake Daggett. He had poor customer service and wrote back a 3 word response without offering any sort of suggestions or other help. Based on this simple exchange of emails, I would not recommend this if this is how they treat existing Mitsubishi customers.

There can not be enough said about the quality of service received at York KIA. It is obvious that customer service comes first We found the staff to be friendly, courteous and respectful. From the owner down to the service guys. If you are looking for a KIA, new or used, I would suggest you make this your first stop. Thank you Don, Clint, Randy and Craig for making our trip to York KIA pleasant, easy and fun. Going the extra mile meant alot to us!

We purhased our Kia Sprotage in 2010, January. Everyone from the Sales Man to Mr. Craig who did our paperwork were GREAT!! We serviced our car at a "MOM and POP Garage," accross from our house, due to the convienent location and price. They are in the process of closing their garage due to the high taxes in the city, anyway we have been looking for a new garage to replace them. We needed tires on our car and an inspection and fluids checked and changed if needed due to an upcoming trip. We search around and found that it would be weeks coming to make an appiontment. Then Praise God I thought, "What about where we purchased our Kia, I wonder if they could help us, and I wondered if the price would be affordable being a dealership. AGAIN... ALL PRAISE TO GOD!!!! Yes they could help us in a timely fashion, and the price was VERY AFFORDABLE!!!! The service we received for both the time they put our tires on and mounted and balanced them, and the inspection and checking of our fluids was Superb!!! Everyone treated us with Respect and Kindness. We just got back from traveling from York, PA to Great Lakes, Illinois to see our son Graduate from NAVY BootCamp!! This was Aprox. 12 hours there and 12 hours back. Thank You for your GREAT Job, in servicing our vehicle we made it there and back Save and without ANY AUTOMOTIVE PROBLEMS what so ever. God Bless the Kia Dealership!! May you have a Blessed and Proserous 2013. We will continue to use your services as needed and we Thank God for ALL of You. You are ALL doing a GREAT Job, Thank You!!! Lana & Craig Rauhauser

Nice people, sold me and my wife a Soul a few years back, maintenance people are super great. Only downside is they occasionally call me about their "used car shortage" typical salesman stuff.

Very helpful, friendly and outstanding organization. This is the second KIA we have bought from them. I would rcommend them to everyone. Randy was our salesman and knows his product very well. You cajn do no better than Yorkl Kia.