Xotic Pawn Airline Hwy, Baton Rouge

Was offered $50 on an item when more than one is priced for $350 on Ebay because he saw one that was priced at $167. But because the one he saw for $167 was (like new) he doesnt want to negotiate. When I told him I dont want to let it go for $50, the kid said "sooo what do you want to do?" I said I would like it back iif yall cant stand to yalls word of 30% of the Ebay price. I brought in a $175 tool set and they wouldnt budge but $10 for that. I realize it's a business and they need to make money, but dont ask for a 5 star review on Google if you're not going to stand on yalls word about the 30% Ebay price.

I’ve been using this specific place for years. I believe about 8 years or so. And any time I’ve visited, it’s been great. Never have I had an issue. They’re so fast and so nice. Let’s just say, if they were closed.. but 20 more were open one day, I’d wait until the next day when Xotic opened over going somewhere else. Highly recommend

I was raised to have manors regardless of the encounter. These employees were not. I was offered 40$ on a 'like new' electronic item. Yes it's 530$ brand new. i thanked the guy for his time as he stared back silently.. at his phone. I ended up going to pelican and was offered 170$ on pawn!

I wish I could give -1 stars. I am all about business’s maximizing profit. I know all about it as I’ve been an honor student at a great university studying business management and then economics. Hurricane Laura destroyed my home and more than half of my city. When me and my daughters evacuated I eventually ran out of all of my savings waiting on fema. I desperately needed cash immediately so I brought my 900 dollar hp envy that had barely been used which has thousands of sentimental pictures on it. I originally asked if I could just back up the pictures from it onto a flashdrive. the stoner kid at the counter refused but when i originally pawned it, he offered me 100 dollars for it for a pawn. I’ve been out of work since. I go back up there to get an extension on the pawn with a 250 dollar phone in perfect condition and a brand new amazon fire tablet to sell. He said he didn’t want the tablet that was in the box still and I said why it’s brand new and he said that’s why. When I showed him the receipt on my email from Best Buy he said “we don’t want it”. I said ok and bit my tongue and walked out so that I could get my phone and computer back in a month. In conclusion, please don’t do business with that podunk pawn shop because they are intentionally price gouging victims of hurricane laura and anyone else that’s down on their luck. Garbage

Not the best pawn shop in BR. Rude customer service.

Great people always working. Always fair and don't make up their prices; they are very willing to explain how the come up with their prices. Nothing rude about these guys AT ALL; perhaps some of the other reviewers don't understand how pawn shops operate but these guys are excellent at what they do and run a very clean shop. XOTIC PAWNS are the best Baton Rouge has to offer!

Manager told me I could use my 20% birthday coupon on a TV I was trying to purchase and he told me only floor items which was a floor item. For a returning costumer they couldn't even stand on their word like they are more about the money than making a great sale and being honest. WILL NOT BE GOING BACK!!

After we had agreed on a price (low-balled from the start), the employee assisting me changed his mind halfway through the transaction for an even lower offer (-%30). I went with it anyway. After I signed the contract and was handed the money, I politely suggested that wasn’t right to change the price. The owner then walked across the shop, said “What was that?!”- snatched the money out of my hand and told his employee to void the transaction! I insisted that that wasn’t right, as we had just entered into a contractual agreement, but I didn’t want to give them a dollar of my business anyway. Terrible experience! Horrible business! Keep away!

These 2 guys that are always there are RUDE!!!Not very good at customer service at all!! I've gone there 2 times and both times left there very disgusted by their bad attitudes!!! DO NOT GO THERE!!! THEY ACT LIKE THEY DONT WANT TO BE THERE!! Very Sad!!! Especially when they were not busy! Nobody in there. One sitting in his car on the phone and the other was no help what so ever!! I will Never go there again!! Its ashame because I usually enjoy pawn shops.

The owner Mike seems to be greedy. My fiancé pawn my gun, but went a few times to get it back. He needed to wait for a background check. Even that he is not a fellon and pass a back ground check with his job, apparently the gun was denied to him, so they put it on sale. I offer to buy it for what he owed because is register on my name and I wanted back. The guy wanted to sell it back to me for a full price. Even when I had nothing to do with the transaction. I won't recomend this place to anybody.