Wright-Patt Credit Union Carrie Dr, Wilmington

I called in after 5:30 with a question about my mortgage and Shemar answered the phone. What an outstanding, professional individual! Shemar helped me quickly and effectively and is even going to call me back with an update for a pending resolution. Now that’s what I call going above and beyond. Thank you WPCU for hiring Shemar

Had a issue with Wilmington Branch, spoke to a lady named Casi, or maybe Casey, She was outstanding, went above and beyond and solved my issue, She is a Great Asset to your company.She took the time to reach out and I appreciate her Professional attitude.

This is the worst banking/credit establishment I have ever dealt with. I would use a second chance banking establishment before using WPCU ever again.

Friendly but a hassle to deal with. Seems like this branch is poorly managed. The tellers are slow and few. The mobile deposit takes days to clear. Trying to reach them on the phone is difficult and time consuming. Even the entrance to the parking lot is a hassle. Now that the lobby is closed for covid, drive thru wait times regularly exceed 30 minutes! Bottom line... Always a hassle!

Best customer service. Top tier membership benefits.

Great Bank!! BUT mobile and direct deposits are like slooow(2 and 3 days)even if it's a wright patt check lol,me and my wife have separate accounts with WP and write each other checks sometimes,2 days to clear! If it wasn't for this issue it would be 5 stars,I left first financial because they moved but never had this issue everything cleared same day or next day.

I have been banking with Wright-Patt Credit Union since 1991. They are exceptional, professional and customer focused.

I love WPCU, they're always friendly and gave me the lowest interest rate I could find on my car loan.

Awesome, could use more help in drive thru.

Worst people to deal with very arrogant doesn't matter how long they have had your business No respect.