Woodforest National Bank S Arlington St, Salisbury

Love the tellers and managers! They're always able to assist me with anything I need. Walking in and sitting down, I have never had to wait longer than 5 minutes for help. My checking account has had a few issues (not their fault) that they have resolved immediately. Very high quality service and advice!

I use the Salisbury Woodforest for my personal and business banking needs multiple times a week. Every person they have working here is kind, helpful, and professional. Their extended and weekend hours help me, a business owner, handle my banking needs because I'm out working the normal 8-5 M-F and don't always have time to stop by during "other" bank's hours. The employees here are always willing to answer my questions or assist me with customer payment problems or other issues.

Horrible place! Their assistant manager was rude and yelled at me. I needed to deposit a check into someone’s account, but she refused to deposit it. It was from my business account, not my personal, so she said that she isn’t confident about my check, it looks fraudulent to her. When I’ve asked more questions but she yelled at me telling me to go get cash from my bank and bring it back to deposit it. Here’s is your Walmart’s low level of service. Actually, cashiers at Walmart are much more decent and polite than this rude woman at the bank. She needs to be fired.

Small business: work by myself: Haven't had any work enough to pay my bills because of Covid 19, and finally get caught up from family members and now a fairly decent size project. I went to a bank in Charlotte,they wouldn't deposit it. The next day I went to cash the project deposit check from the customer at my Branch in Salisbury and they would not deposit it into the business account. Which is in my personal name and company name. My personal account I had to let close owing it approximately$110. I was going to pay it off and open it back up, but opening another account would put a 7 day hold on the $1885 check from a business in Charlotte NC. They told me to go to Bank of America tomorrow. This really put me behind on the project.

This bank sucks, they just charge you money for money you DONT have. They charge you $15 to open an account and $6.95 a month if you can't afford to keep $100 in your account. I went to close my account and they told me it would be a $25 fee to close out the account if I haven't had the account for six months, HOWEVER a lady working there told me she could waiver the fee for a few months, then they continued to charge me each month, THEN later on tried to talk me into opening another account for another $15 when I closed it out. I'd rather chop off my own toes, soak myself in rubbing alcohol, and set myself on fire rather than use this bank again.

The company as a whole doesn't care about their employees. The WORST company I have ever worked for. A company either has to pay well or treat their employees well. You can't suck at both but some how Woodforest managed to.

The tellers at the Salisbury branch are helpful and so nice I have never had a bad experience at this bank

They open at 10 with one or two cashiers. Have to wait 30 min in line for service

I love the fact that Walmart has a bank & its open 7 days a week

Friendly staff! I love this bank!