Woodforest National Bank US, Denison

I'm still currently banking with the Denison, TX location, however this will change very soon with any good luck. My unfortunate term spent with Woodforest Bank began through speaking with a banker, who was exceptionally helpful in setting up an account. However she neglected to mention, when I asked about purchasing from foreign locations, that my card would be flagged with potentially fraudulent purchases and blocked every time. She also failed to mention that my card would be flagged and blocked very nearly everywhere. I've dealt with this for going on six months and just in the last two days I've had as much occur at the obscure little known stores known as "Pizza Hut", "Patreon", and even had a transaction bounce at THEIR OWN ATM despite having plenty of money in the account. When I confront my branch asking why this happened, if there's any way to fix it, etc. I'm greeted by employees who both seem irritated that I'm asking and, after pulling up my account on a computer, ultimately saying that I'm wrong despite my card being blocked...a fact they call "confusing" before "fixing" it and attempting to end my interaction (though I haven't been rude, and in fact polite and very patient.) Never in my life have I had such a poor excuse for banking services and I would recommend everyone, even people I hate, steer far far away from this "banking" establishment. I shouldn't be getting angry on a nearly daily basis for having over $300 on average in my account, yet having ZERO access to it unless I call and essentially ask permission to spend my own damn money. Don't waste your time, you'd be better served just about anywhere else I'd imagine. Shove your money in a shoebox. Anything other than this. Anything.

Highly recommend! Especially if you need a 2nd chance! Korina was so nice and helped me quickly! After going to 5 banks this morning this is the only one that gave me a break and I don’t have to wait 7 days for my funds not to have a hold!

Been banking at the Denison branch for well over 5 years now.. Absolutely love Chris, Vanessa, and the rest of the team! Amazing place to bank! 🥰🥰🥰

Y'all need to open yalls bank back at regular hours back to 7 pm

Within two weeks of have my card someone used it . Got it replaced and now it doesn’t work. Glad I wasn’t stranded. Been told false information. would not recommend. Oh and my girlfriend had an account her and she as well had her account used by someone in another state . Hmmmm

No matter the location they give wonderful service. Love the one in Denison, but do wish they had a branch in Greenville also as then would literally have a branch in each town I go in Texas. Have been using Woodforest for years.

Mr. Butler and his staff do a wonderful job... Top Bank in North Texas... Always a good experience at this bank...

Have been banking with them for 10 yrs very professional great bank

Listed as open on a Sunday. Drove out here From south side or Sherman. They are closed Sundays

Its like a training place always someone new to serve you