Winn Volkswagen Woodland Hills Ventura Blvd, Woodland Hills

In the past year alone, I have stopped by every few months because of an A/C problem this dealership's mechanics cannot seem to fix. I've had my A/C fixed three times for not blowing cold air and the EXACT same problem has come back a fourth time recently. I don't understand why this dealership's "factory trained and certified" VW mechanics cant fix a simple A/C problem on a VW the first time so that it won't happen for a total of four times. If I could, I would have fixed the problem myself. I'm tired of wasting my time and money on a dealership that fixes my problems just enough so that the problem comes back just so I keep coming back to keep giving them $50 to fix the same exact problem. The temperature should easily drop to 40 degrees Fahrenheit within 5 minutes of the car being on and driving but it never drops bellow 60 degrees Fahrenheit on full blast with the A/C button on anymore even after 30-60 minutes of driving. I AM SERIOUSLY CONSIDERING GOING THROUGH WITH LEMON LAW AT THIS POINT. IF MY YOUR MECHANICS FIX MY CAR CORRECTLY THE FIRST TIME SO THAT THE PROBLEM(S) WOULD NOT COME BACK, I DON'T KNOW WHAT TO SAY ANYMORE!!!!

So happy this dealership has a new owner. I just bought my 3rd VW from Rufat and I'm so happy! He made my experience 5 star! I've been to this dealership in the past and was never satisfied, so I ended up buying my other 2 VW's from another dealer. This time was much different. The new staff were all so awesome and made everything so easy and pleasant! I was very pleased with my whole buying experience. I highly suggest buying your next car from Rufat.

This is my first time writing a review for anything. But I felt compelled to do this after what happened to me taking my car to Winn VW, Woodland Hills for an issue I had with my brand new VW. They kept the car over night and after calling me next day to pick up my car for showing no problem I noticed my handicapped placard and so many different gift cards ( about $500) were missing. When I complained to the manager he said he asked everyone and no one had seen anything. BE CARFUL TAKING YOUR CAR THERE FOR REPAIRS. DO NOT LEAVE ANYTHING IN THE CAR.

I recently purchased a 2018 Tiguan SEL from Winn VW and I am so happy! My salesperson was the best and I got a great deal! The customer service at Winn VW is fantastic and they pay attention to every detail making sure to explain everything in the sales process to ensure I was thrilled with the deal I got and my car! I highly recommend Winn VW if you are in the market for a new or used vehicle.

I was on my way home from LAX and broke down on the 101 - worse case scenario (not near home, after hours, stuck during traffic jam) - I was able to get my car towed to this dealership, but was not from the area so had to leave it while they researched the issue. While the mechanics did not locate the issue immediately, Sal (one of the service managers) called me periodically with updates to keep me informed. After spending a great deal of man hours (not charged for) to locate the issue, they patiently waited for my approval to move forward and fix the issue. I was not in a position to come back to the area soon, so they willing held my car in the locked lot until I could return. The fix was pricey, but fair for the work that had to be done and when I asked if there were any discounts available, Sal had already applied the online coupons to the final total (about $150 off). While I would not take my car here in any normal situation I was very lucky to have a friendly staff (Sal) that I could trust. I would recommend anyone with a Volkswagen to do business with them.

After buying my EOS, one of my favorite cars now at another dealership l found Woodland Hills more convenient to take it for service etc. I have been extremely pleased with all my visits, professionally and personally. The staff and mechanic team are all wonderful and very accommodating.

Emerson (sorry if I spelled your name wrong), the service manager, is the best VW service manager I’ve dealt with. I had an extremely bad week and not only did he listen to me vent, a complete stranger, he went above and beyond to make sure I left having had a great experience. Winn Volkswagen Woodland Hills will always be my first choice to take my car. Thanks guys!!

ash was amazing. really honest and transparent. Alex was very professional and friendly took the time to show us every tiny detail and feature of the car.

I admit I was a difficult customer. Darwish, Neil, Jason and Andreah were a dream to work with. In the end I got the best car I could get at a price you couldn't beat. If you're in the market for a new or used car in the valley I cannot recommend these guys enough. They really came though for me huge.

This is specific to the Service Shop. They were really slow and once the car was done they tried to tell us something was broken and that we have to pay more to just diagnose it. However, we had never had a problem before we brought it in... Also they offer a free shuttle but we waited an hour and they guy still hadn't got back to the Dealership.