Windsor Federal Savings Broad St, Windsor

I can't believe the bank was closed on Friday, February 4th. The weather was fine, did not start to get bad until 5:30 p.m. Banking hours have changed and it's not convenient. The bank is no longer open on Saturday and the the center branch changed it's hours and now closes at noon. You can't go in the bank unless you have an appointment, it's time to open up and move past Covid. It's here to stay and everyone has to learn to live with it. I have been with this bank for over 20 years and it's gone down hill the past few years.

Ridiculous experience, I drove an hour total to two locations trying to execute a simple ATM deposit transaction without success. The first location wasn't accepting check deposits(?) and the ATM at the second location kept saying my check was invalid(?). Windsor Federal Savings usually has great customer service but needs to work on the reliability of their tech.

Horrible customer services! Business owners do not set up a business account with this bank! They are too small for businesses. They will hold your checks for 5 days or more and decline transactions with money sitting in your account. Managers are rarely available. Made an appointment to meet with someone about my concerns and no manager was available. Sad bank!

Lobby hours posted here are not correct. Lobby is only open 8am to 3pm. Drive thru only, for hours posted is correct. Got here at 4pm today and needed to visit lobby. To my disappointment, it closed a 3pm.

Friendly staff. Great website. Never had any problems here at all

The hours say 8 am and it’s now 8:13 and they are still not open.