Willamette Valley Bank Home Loan Center E Monarch Sky Ln, Meridian

I don’t normally ever give 5 stars and this may sound odd but they made a mistake which was very stressful to my wife and I as we really wanted this house. But Andrew apologized and went back to work and remedied the situation and we made the deadline all is great. Moving in today. So what started out a little rough came together and ended great! Thanks to Andy and Morgan and rest of the staff for taking such good care of us. Mark & Bonnie

After a couple of years in our house, my wife and I decided to refinance. We went from an HSA to a conventional loan. Brian was extremely helpful with this process. He walked us through step by step. After each process he called and updated us on what was going on. This was the second time we went through him on a mortgage loan and I wouldn't hesitate to do it again! He will be our go to from now on.

I'm a little biased as an employee of WVBK so doing my personal refinance with us was a no brainer. Still, very easy process and love working with a local company.

In today's lending market accuracy and timely communications are key to a great customer experience. Our own experience with WVB was lacking on several fronts, with routine errors and miscommunication from start to finish. In-spite of these challenges, we were eventually able to close on our home loan but not without an 11th hour hiccup that nearly delayed the close process. Owning your mistakes is key to building a business, doing what you say you will do is also paramount - in this particular customer experience .. much to improve upon.

Brian Fullmer and his team did a great job communicating with my wife and I on what we needed to do and what needed to be handed in. They worked very promptly, professionally, kind and made the process seem less! Thank you Brian and thank you to your team and we appreciated all your help and will recommend people your way for sure!

Darci if your reading this, words cannot even describe how much we appreciate everything you have done for our family. You literally changed our lives and we will never forget it. If your manager is reading this he/she needs to know what a great asset you are to Willamete Valley Bank and needs to give you a raise! For everyone else. You need to call Darci Tullock from Willamete Valley bank when considering a mortgage loan. You will not regret it and here is why: We started with Icon Credit Union 6 months ago, when they provided us with a pre-approval letter to build a new home. We sold our existing home and put 5,000 in earnest money to have the build process started on our new home. We watched our home get built over the next several months as we lived with relatives and lived out of our suite cases. Weeks prior to closing Icon Credit union assured us everything was on track and we were good to go on our closing. A few days prior to closing Icon notified us of an error on their end and stated they would not be able to approve our loan. We were in shock as we had sold our current home based on their approval and had nowhere to go with four kids. We talked to several other banks, some took forever to call us back. Others acted as though we were an inconvenience and most of them were not knowledgeable about the different mortgage options and didn’t make us feel confident in their abilities. After discussing our concerns to our real estate agent, she recommended calling Darci Tullock at Willamete Valley Bank. Just from the first few minutes of talking to her I could tell she knew what she was doing. She knew the ins and outs of every program out there. She knew what credit score you would need for certain programs and answered all of our questions without asking anyone else. She often communicated after business hours when she didn’t have to. She made us feel like our loan was more than just her job. We were asking Darci to do the impossible. We were asking her to close in two weeks because our loan falling through with Icon Credit Union. Everyone we spoke to said this was not possible including our builder and other banks. We gave her everything she needed in a timely manner and from there she took over and got stuff done very quickly. She closed our loan in 10 days! Everything happened so fast that we were in a state of shock and still didn’t believe it was true until the title company said come pick up your keys. When the title company called I was unable to speak and just cried on the phone. Darci and everyone who assisted with our loan at Willamete bank and Next Title, we thank you from the bottom of our hearts. God Bless you all!

Everything about the loan process was super easy. We always knew where we were at in the process and turnaround time on any questions we had was exceptional. We would definitely recommend the whole team at willamete Valley Bank but especially our loan officer Darci Tullock

Brian and Shelbi were a tremendous help in the daunting task of purchasing our first home. They were extremely responsive, helped walk us through every step of the way and we’re available to answer all of our questions. I would highly recommend their service and expertise.

I have been working with Brian Fullmer over 5 years now and along with him and his staff they have always done a tremendous job for my clients and I.  They are professional, quick to respond and always close on time. As a lender they have multiple products available allowing them to offer numerous options for people to select what is best for them.  Great Lender!

Excellent service on our refi. Locked to closed in about two weeks. Brian, Shelbi, and the team are the best in the business. Will continue to use for all of our loan needs. Thank so much for such a smooth and professional transaction. Not once did I have to chase anyone down to get anything done, they are on the ball!