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Western Sun Federal Credit Union S Memorial Dr, Bixby

3.1
(10)Loan Agency
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11709 S Memorial Dr, Bixby, OK 74008, United States

+1 918-369-8080

https://www.wsfcu.com/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–5:30PM
  • Tuesday9AM–5:30PM
  • Wednesday9AM–5:30PM
  • Thursday9AM–5:30PM
  • Friday9AM–5:30PM
CLOSED
    Western Sun Federal Credit Union 01
    Western Sun Federal Credit Union 01
    Western Sun Federal Credit Union 02
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    Personal Loans Near Me In Bixby of Oklahoma(OK)

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    Reviews

    3.1/5.010 Reviews

    B

    Brad Blacet
    1

    I went end to see about a loan. I have an account with them and thought about opening another. While I was waiting on someone to talk to me about a loan, I went to the counter to see my savings balance. The blonde hair lady far left was short with me and I felt rude. She cut the other girls off from speaking to me. I went in for my loan and told them I do not have a co-signer I’m doing this alone. I’m not far from 750 and no one could give me an answer except the cfo said you have to have a co signer. I understand that sir but why. No one took the time to actually care about helping me at my bank. I’m closing out my account and going with another bank. It’s so sad that most banks are going this way. Just a numbers and why are you even in here. Banking is do through drive through and apps. No you have my money I wanna talk to your face.

    M

    Michael L
    5

    I Am always happy with WSFCU bixby location. Has a small town feel, and when you call, they answer, not a robot!!

    R

    Robin Hunt
    1

    My experience ended well, but took way to long. First, I called Western Sun and talked to a loan agent named Lindsay Henderson about an auto loan. It seemed to be an easy deal, find the car, have the dealer send Western Sun the bill of sale and start the process. I found a car, had the dealer email the document at 12:40. The dealer called and emailed to verify the documents had been received, but didn't get an answer. Do, I called, I was told Lindsay was at lunch. At 2:00 I called again, now I was told she would be out of the building for an hour and a half. I waited longer. Finally, I called and told them to get a different loan agent to take care of me because, I was waiting at the dealership for to call me back. Then I was told she just left for lunch again. I then said I would get the dealer to fax the document and get anyone to do it. They said ok. Another 30 minutes went by so I called again. Several times I was put on hold and they wouldn't let me talk to anyone. So, I had to hold the car at the dealership until I heard from you guys. Finally driving home at 3:00 Lindsay called me and took care of everything. So, that took hours to take care of, not counting the stress of all the phone calls. What should have been a nice experience was awful. Also, my family and I have been members for years. We had many loans and savings accounts. I don't think I will get any more loans through Western Sun.

    A

    Art who
    1

    I've never seen a bank like this. If you set up a automatic payment for Their car loan the payment comes out Late and We get a late payment no matter how many times you complain to them and if you get THEIR gap insurance they won't pay it for 2 months so it dings your credit and they say - they can't do anything about it, Dont walk run from this place!

    Response from the owner

    Hi Art! Thank you for taking the time to share your feedback with us. We would love the chance to talk with you and address your concerns. Please reach out to us at [email protected] with your name and phone number so we can reach out and help address these issues. Thank you!

    A

    Ashley McGeorge
    1

    The Bixby branch is horrible. I opened my account at this branch and was treated poorly. They never ordered my debit card or my checks. When I asked them about they gave every excuse under the sun. They say they’re open on Saturdays until noon but they always lock the door at 1130. I refuse to use this branch ever again. The branch on Southwest Boulevard is amazing with much more pleasant staff!!

    Response from the owner

    Ashley, we are very sorry to hear that this was your experience with us. Unfortunately, some of our account types do not offer the ability to have a debit card. We apologize if this was not explained thoroughly when you opened your account. For more information on debit/ATM cards and checks, you can check out our member handbook or give us a call at (918)362-1400! As far as our lobby hours, all of our lobbies are closed on Saturdays, but the drive throughs do stay open during their posted hours. The drive through hours at the Bixby branch are 9:00 AM to 12:00 PM on Saturdays. We’re sorry if we missed you in the lobby on Saturday, but we are always happy to take care of you in the drive through! If there are any questions we can answer for you, please feel free to give us a call M-F, 9:00-5:30 at (918)362-1400, and we would be happy to help! Thank you!

    C

    Chris J
    2

    I've been a member here for years, but they are very conservative. Despite my long standing 15+ year membership, they are so hard to work with. The staff is super nice, but often I think they are a bank instead of a credit union. Example, I never close a credit card. This is the only credit card I have, which I've had with them for years and it has a measly $500.00 limit. I carry no balances and other cards I have have no limits. When I inquired about them correcting this, it was quite a chore for them.

    A

    Andrew “Whistler” Parker
    5

    always been a great asset for us! Barbara is amazing to work with. She keeps it simple and makes our lending needs so easy and problem free.

    Response from the owner

    Andrew, we are so glad to hear about your positive experience at Western Sun and we look forward to continuing to serve you!

    M

    MMM
    4

    People inside are great! A little on the slow side but not an issue since it is never packed

    C

    CL Seller
    2

    Three months, three requests, still no debit card. However, I did receive (and was charged for) a set of checks that I didn’t order.

    Response from the owner

    Hi there! Thank you for taking the time to share your feedback with us so we can have the chance to address it. We would like to find out more details about your experience so we can help make it right. Please contact us at [email protected] with your first name and phone number so our support team can reach out. Thank you!

    l

    larry griffin
    5

    Barbara is the easiest to work with. Highly recommend the Bixby branch.

    Response from the owner

    Thanks for sharing the positive feedback! Helping our members be financially successful is our goal.

    Personal loan Providers Nearby in Bixby

    FAQs

    • 1. How to Make Contact with Western Sun Federal Credit Union?

      You can get in touch with them at +1 918-369-8080 or go to their website and fill out the request form.
    • 3. How Can I Get a Loan from Western Sun Federal Credit Union?

      To obtain loans from Western Sun Federal Credit Union, you can fill out the request form on their website or pay a visit to their office. You may have to drive there when getting car title loans. Explore our site to learn more information about online car title loans.
    • 5. What Can I Do If I Fail to Repay My Loan?

      Defaulting on a loan can even lead to seizure of assets or wages. Make Contact with your lender when you fail to pay back the loan.
    • 2. How Can I Get to Western Sun Federal Credit Union?

      You can find this company at 11709 S Memorial Dr, Bixby, OK 74008, United States. Use a Maps app to show routes to Western Sun Federal Credit Union.
    • 4. Is Western Sun Federal Credit Union an Agency or a Lender?

      Western Sun Federal Credit Union is a Credit union helping you deal with money worries. Check our site to get low interest rate personal loans for almost any purpose.
    • 6. Does Western Sun Federal Credit Union Offer Bad Credit Loans?

      Yes. You still have chance to get loans with Western Sun Federal Credit Union even though your credit scores are poor. It is also available to get installment loans for bad credit irrespective of your credit ratings on this page. You can also get more information about installment loans from this site!