West Capital Lending Fashion Ln, Tustin

Eric and team assisted us with our refinance. The process was incredibly easy, and super fast. We kept waiting for the proverbial wrench in the gears, but it never came. Very professional, responsive, fast, and friendly. I wouldn’t hesitate to use or recommend West Capital Lending.

My first contact to West Capital Lending was through a REFI loan offer I received by mail. The loan terms looked interesting to worth calling and asking more questions. I called and Irina was the Branch Manager who answered my questions and professionally followed up on other queries that required further confirmation at higher level. Irina was my loan manager end to end from origination until it was funded. She was able to patiently address all and every single of my questions and concerns. I admit that I am quite analytical and I often break down things to make complex things simple to understand, let's say questions about numbers, total costs, comissions and fees involved and the terms, including the post service support like automatic debit onboarding. She was able to minimize the costs and out-of-pocket expenses to close escrow which made me particularly happy for the ocassion. This was a smooth process and I would trust Irina and West Capital Lending again for this pleasant customer experience. It met all my expections around Trust: convenience, certainty and joy of the process. Can't say enough good things!

I have been dealing with this company for a refinance for two months on loan that was easily supposed to close in 3 weeks. They are a disaster. They lie to try to sell the loan. They take over a week to respond. Every loan disclosure provided has been incorrect. DONT USE THIS COMPANY.

West Capital Lending is a professional and responsive --- client oriented organization with reliable and dedicated staff members such as Ren Jenkins and Brandy Macauley. Communication is excellent and very transparent. Would recommend and will be using them for my next home purchase.

I am very thankful Kyri Diaz and Danielle help me and family out so much in getting approved with our loan. I would 100% recommended them they are the best.

Prompt, efficient and not many hassles. They sent me a loan disclosure with the wrong interest rate but they quickly emailed me the rate lock to reassure me it was a mistake. Only other thing was they were sending the closer to be my beach instead of my residence. One email and it was immediately corrected. Extremely responsive and coordinated team.

My husband and I had the pleasure to work with Shawn and Sarabeth Wyns. As first time home buyers, the process can be stressful. From getting pre-qualified to closing, they were there to guide us every step of the way. They were always available to help us with any questions or concerns we had. Shawn and Sarabeth are very professional, knowledgeable, and excellent to work with. We would highly recommend their services. Thank you SO much, we are forever grateful for your help! Jonas & Iliana Torres

Anthony N. and Melea are terrific! Very responsive and cordial they will help you refinance quick and painless!!! No issues on my end I definitely will use them for future refinances and have already referred them to friends and family! They gave me the lowest monthly payment and got me out of PMI they were also able to lower my interest and saved me a whopping 450 dollars of additional payments. We started on July 1st and closed on July 19th. Quick painless easy.. just how I like it. Thanks again West Capital Lending!!!

The team was great to work with. They were always responsive and available to help with questions. The refinance process was extremely quick and easy. We were impressed!

My wife and I had a great experience with E Mortgage Capitol and that was in large part due to working with Ms.Tracy Carter (Senior Loan Processor) in the Tustin CA office. He sparkling upbeat personality , her excellent organizational skills and total commitment to making sure we were kept up to date, satisfied and an active participant during the entire refinancing process. She provided us with great customer service and was so helpful navigating the document needed for processing our loan in a fast efficient way. We were so impressed with her availability and communications on the phone and via e mail. Thank you Tracy for a job well done. You will be lucky to have her on your team.