West Bank Sw 9th St, Des Moines

West Bank, especially SW 9th location, is very responsive and proactive. I traveled out of state and received a call from them right away when there was activity on my bank card. Thank you for protecting my finances and being so involved in the community.

I've been a West Bank customer since 1997 when I switched from one of those "national" banks. The minute I walked in the doors of the SW 9th location all those years ago, to now....I feel like I'm walking in to a small town bank where everyone knows your name. I can't imagine ever banking elsewhere. They take Customer Service to the next level and have had "my back" numerous times over the years....everything from a loan needed quickly for a new furnace, during a divorce situation, to trying to purchase an item online and they prevented it, calling to tell me the company was outside of US and likely fraudulent. I call them when leaving on a trip to make sure no issues with out of state access to my funds and I end up on the phone talking about the upcoming trip and what our plans are forever because they CARE! Like family. West Bank has, and will always have, a special place in my heart. Like FAMILY!

Great people and they do fantastic things for the community. SW 9th location has supported many of the organizations I am involved with and go the extra mile to get involved.

I agree with another reviewer heartless worthless bankers. Matt is as close to a robot and fake as can be.

Very though love the security for cashing a check If you dont have an account their.

this has to be the worst heartless group of bankers ever steal from poor widowers will you