WesBanco Bank W Dixie Ave, Elizabethtown

Upon calling for information to open account. The rep (ashley) i spoke with was rude. I asked for information to start a new account she said "about what" i asked for what was needed, balance to open, and hours she answered only hours. I had to repeat my questions and she was rude again. After i got the info i asked to speak to a manager. She said yes and hung up. I called back got the same person and she lied and said it wasnt. Refused to give me a manager again. I will not be opening an account with them needless to say. Customer service goes along way and this is not an institute i would trust to care for its customers.

I have visited the bank about a concern. Then next few days called twice and left message. I contacted them a third time on a different day. Waiting for a return call. I've also emailed once. Concerned member....

Lost check card in Brawley CA. They expressed new card to me. Didnt even charge me anything. Also Im 50, diabetic, and it was about 115 degrees. Was riding electric motorcycle. Lori's husband me not her.

Great managers. Super friendly customer service. Always the best!