Wells Fargo Home Mortgage Montgomery St, San Francisco

Years ago, Wells Fargo merged with a financial institution that did a sloppy job foreclosing on a property that eventually ended up being my property and home. That poor quality work led to the prior owner sensing an opportunity and hiring an attorney to sue me out of my home. I reached out to Wells Fargo for help since they coincidentally and ironically are the holder of my mortgage. Their legal department immediately stonewalled me. Fortunately, I was able to dig up my title insurance policy and they secured an attorney that led to a ruling in my favor. May I also mention that Wells Fargo's legal department piggybacked on the attorney's work instead of doing any heavy lifting themselves. I consider this institution callous, lazy, inept and that they haven't come very far from their days of fraud. Please keep reading for the pretentious response they'll give in response.

Just wanted to add my 2 cents. Every time I call I get an automated bot to talk too. It is getting better, but it's just a bot. And it's still quite stupid. I got what I needed but I hate talking to bots. You have to speak plainly and monotone. Or repeats itself as if you never spoke. Down with bots, down with bots. Oh and I paid off my credit card last month and they charged me interest. Of course I called and they gave me some lame excuse. Now that call was at least a human who then reversed the charges, as a courtesy. I know the 72k I charge every year and my 100k Mortgage are nothing to Wells Fargo, but I am looking elsewhere.