Wells Fargo Bank S Mooney Blvd, Visalia

Consistently long lines at all locations, manager is rude at this location. I've had Wells Fargo for years and it's gone downhill. This location in particular there is never enough tellers. No one in the business line and constantly ignored.

Wells Fargo and this branch, as well as the Main Street branch, have gone down the tubes. I’ll try to keep this as short as possible… I’ve had accounts with Wells going back to around ‘92 or so and I used them to open a new trust account with a substantial amount of money in it. While working through liquidating assets (securities, etc.) to deposit into said trust account, I was refused to be provided with a Medallion stamp for roughly 100 or so shares of PG& E sock, worth around $1100, when there is literally over $160,000 sitting liquid in the Wells trust account. This after I visited the Main St. branch (on a Saturday after no one even answered the phone despite 3 calls, so I walked in) and was turned away because they “didn’t have time.” I should add, I had every trust document in order including a notarized copy of the certification of trust, etc.,yet they still wouldn’t do a Medallion stamp for me for this minimal amount of assets. Ironically, they were more than happy to open an account for the trust when I brought in a check for around $100,000 from a property sale and didn’t bat an eye…apparently the same trust documents were fine for that. They simply hide behind their rules and blame it on some other department far removed from the local branches and tell you that their hands are tied. Relationship banking, as far as Wells is concerned, is a thing of the past. They just don’t care… I also have two very close acquaintances in the Fresno Wells market with multi million dollar businesses and they say the exact same thing about Wells; if I mentioned their names, you’d surely recognize them. Lastly, lest we forget that Wells has had a significant amount of sanctions over the past several years, amounting to billions of dollars, for their activities. Google Wells Fargo sanctions and read for yourself. It’s very clear and evident that they do not care about their customers. Fact!

Went to this bank today to reorder checks. Few years ago you can reorder checks from the tellers. They changed the policy and can only reorder checks from a banker. Today I was told by this lady standing there supposed to be greeting customers that I have to reorder checks from the tellers again, they cannot make up their minds. Then I told her I need to speak to someone regarding attempt to hack my accounts with them. I need help and advice on what I need to do to protect my account. Mind you I am pretty scared but this lady said I need to call first and make an appointment. Obviously I was upset and I left. Been with Wells Fargo for so many years and lately I've been having some issues with them, I think it's time to switch with another bank.

I am a customer and made an appointment last month with Tony one of the notary reps to have documents notarized. Tony did not ask for my ID, looked at my documents, questioned the documents which I answered and refused to sign them stating he didn't feel comfortable because all of the pages weren't available. He then told me I can go pay to have them notarized at UPS, etc. I understood why one document could not be notarized and was fine with that but the other ones I had could have been. After questioning the organization this is for I was advised the notary only needed to confirm my identity, confirm my signature and then notarize the document. She informed me that the page that was not present is a signature page for them stating the info is true and that's online and can't be printed and is not for the notary. Tony did not even need to know what these documents were about but I obliged. I honestly feel as if my husband and I were racially discriminated by Tony. My time was totally wasted and I was turned down for a service that is a part of my banking options. I have banked with you all for 5 years only bc after relocating here my bank was not an option. I will be considering other options as this has not set well with me. Very disappointing and if there's further action I can take against Tony's notary certification/Wells Fargo that will be taking place as well

My experience here was so humiliating and time consuming. Did not feel welcome. The staff that are floating around to help with the inside atm gave us a hard time about not having a matching name on my wife’s ID even after we have successfully tried to transact the day before . Also we pulled out money a month ago as a care taker of her older sister’s social security income money. I understand these are security measures but i feel there is room for more help without having to stand in line or be rudely redirected with little to no assurance of information.

This bank has been closed for to long with no answers. I have called the Main street branch and they state they don't know the reason for closure nor when it will be reopened. I have read a response on here that states it's due to COVID. That's a smokescreen. They were handing it well, had people stand outside in spaced lines, with a monitor that allowed only a specific number at a time, so no, there is some other reason. Is this due to all of the other issues WF is having? This inconvenience and lack of answers is just going to make me find another bank.

Where can you deposit moneygrams and money orders? Not at any ATM or at the Wells Fargo Bank on Monney Blvd. Not even by phone deposit. I want to close my account at Wells Fargo. Can't do that unless I drive across town to the Main Street Bank, but who wants to go there, it's a zoo. I chose Wells Fargo because it was on the Southwest side of town. Give me some relief. When will it reopen? if never, let us know.

EVERYONE at the branch is always friendly, courteous and extremely helpful. Perhaps certain customers might fare better if they tried to emulate the tellers' qualities.

Jorge with J looked sharp in his pink shirt was super friendly and we had a great conversation. I will definitely be coming back to do business with them . Highly recommend!

I have been to this bank at least 2 times and the atm is always out of order. Went today and out of 3 atms none were available to withdraw only to deposit. What is going on ?