Wells Fargo Bank E Little Creek Rd, Norfolk
2316 E Little Creek Rd, Norfolk, VA 23518
https://www.wellsfargo.com/locator/bank/2316__E__LITTLE__CREEK__RD_NORFOLK_VA_23518/
- Friday9AM–5PM
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
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Reviews
K
Customer service is terrible here. I just came to cash a check the clerk took a guy in front of me and rudely told him he didn’t have to come in, he could’ve went through drive through. One of the mangers was talking to a customer about his account out in the open. A customer was out waiting on him and when he was done he asked the new customer what he needed. The. Customer said that he wanted to open a business account. The manager/banker told him that he was about to go on lunch. I will never come back here. Terrible service
Hi there. This is not the customer experience we strive for, and I want to make sure the appropriate team addresses your concerns immediately. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Shaun, Wells Fargo HL Social
M
I hate Wells Fargo. HATE. Their customer service at the branches is the worse ever. They nitpick the hell out of you with fees that other banks don't do. They want big money, not the small business owner or working man's or woman's lame deposits. Stay away. They have been charged with numerous federal crimes. Do your own research. I will be switching all 3 of my accounts to a locally owned bank soon.
Thanks so much for your feedback, Mark. I truly apologize for the customer service you experienced at this branch and would like to review what happened in detail. Please email me at [email protected] with your full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to trying to help. -AJ, Wells Fargo HL Social
N
Had an appointment today to open an account for my son and had the absolute BEST experience. Sam B. walked my son through the entire process and answered all our questions and made this such an AMAZING experience for both of us. Sam B. is the absolute TOO NOTCH for customer service and I am so happy he made this milestone for my son such a GREAT experience!
This is great feedback, Nilsa! I'll make sure your kind words are passed along to Sam and his manager. -Casey, Wells Fargo HL Social
D
Slowest service at a bank ever. Literally sat in the drive through teller line for 30+ minutes with only two cars ahead of me. Happens every time I go to this location. Has me ready to take my money elsewhere. Insane!!
Hello, Danielle. I'm truly sorry you continue to experience long wait times at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Shannon, Wells Fargo HL Social
R
Have tried calling this branch. No one answers ever. Finally, sends me to main customer service where they can't help me.
I'm very sorry to learn about your experience attempting to reach this branch over the phone. To ensure I can forward this to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). Thanks so much. -Shaun, Wells Fargo HL Social
P
Busy bank at the ATM. Almost every time I drive up the ATM there is someone using the ATM. Then I get up there and feel rushed to deposit checks. The ATM is somewhat slow to complete the transaction and have had people grow rude when they have to wait behind me thinking that it's me slowing everything down when I'm merely waiting for the machine to do its work. Staff is generally friendly. I won't ever use Well Fargo for loans due to the fact that their rates and fees are far higher than other lending institutions.
J
I was the only person in the lobby and had asked a teller to break $100 to have change for my students to run a school fundraiser. Even though she could tell I used to have an account and still had an open credit card, she couldn't help me. I will never use this company for anything again.
Thank you for bringining this to our attention, Jenn. I'd like to take a closer look at what took place. When you have a moment, please email [email protected] with your full name, phone number, and address (no account numbers). Be sure to include your Google username and mention you posted a review on a Wells Fargo location. I look forward to hearing from you. -Casey, Wells Fargo HL Social
J
Everyone is always very welcoming and friendly. I have worked with Russel multiple times and he always takes good care of me. I highly recommend this branch!
I'm truly glad to read your review, James, and I appreciate you taking the time to share these kind words. Have a great day. -Nick, Wells Fargo HL Social
A
Always had great, friendly service here. ATM is usually busy but no more than any ATM at any bank, in my opinion.
J
I tried to open an account at 4:53 and they told me come back tomorrow we are closing at 5 and you need appointment... never ever come back.
I'm disappointed to learn about the customer service you received at this location, and I hope you'll accept my sincere apology. Please email me at [email protected] with your full name, Google username, phone number, and address (no account numbers). I will make sure your feedback is reviewed by a specialist in our highest office of escalation. Thank you. -Jessica, Wells Fargo HL Social
Personal loan Providers Nearby in Norfolk
FAQs
1. How to Make Contact with Wells Fargo Bank?
You can get in touch with them at (757) 531-1400 or enter their official site and submit your application form.3. How to Secure a Loan from Wells Fargo Bank?
To request loans from Wells Fargo Bank, you can submit your application form on their website or visit their physical store. You may need to drive your car there when getting car title loans. Explore our site to get some important information about vehicle title loans.5. What Should I Do When I Could Not Repay My Loan?
Loan defaults will result in negative impact on your credit. Make Contact with your lender when you have difficulty on the loan repayment.
2. What Is The Office Address of Wells Fargo Bank?
You can find this company at 2316 E Little Creek Rd, Norfolk, VA 23518. Use a Maps app to show routes to Wells Fargo Bank.4. Is Wells Fargo Bank an Agency or a Lender?
Wells Fargo Bank is a Bank offering different ways to financial stress. Check out this page to get personal loans with low interest rates for unexpected expenses.6. Does Wells Fargo Bank Offer Loans for People Who Have Poor Credit Score?
Yes. You can expect to get loans with Wells Fargo Bank even with poor credit. It is also available to get installment loans for bad credit irrespective of your credit ratings through our website. You can also find some useful info about a personal installment loan through us!