Wells Fargo Bank Kiogak St, Utqiagvik

This bank is a God-send! Normally, I wouldn't give Wells Fargo the time of day... However, this is the ONLY 'main' bank! Also, they heat their ATM lobby! MUCH appreciated, as my hands were numb upon entry! I was able to warm-up, AND get some cash! :-)

I was thoroughly impressed with the high standard of customer service. Every staff member with whom I talked was helpful, courteous and informative. I must commend what may be a customary practice for the Barrow branch alone. I saw an elderly woman come to the teller's window, she was gently reminded that there were other people before her in line. However, something else happened that I have never seen in any other Wells Fargo Branch. She was told very politely that she could take a seat and reminded her that elders are given preference as for her place in line. She thanked him and took a seat. I was so pleasantly surprised at the "custom" of serving elders first. The elderly person was not a native elder. So I surmised that all elders received the same courtesy. If Barrow is the only Wells Fargo branch that does this, I commend them for their respect for elders.

Really get a standout customer service experience every time I go in here. I suspect much of it is thanks to the awesome and friendly general manager, Brad, who has kept this branch humming the last 19 years.

Most of the time it's quick and your in and out. A few other times during high volume of transactions people need to make it can get slower. Over all good service.

Decent branch and has a good money supply.