Wells Fargo Bank W 95th St, Overland Park

Went in to deposit a casher check from BOA, the teller and the service manager Kat A. said they need to call BOA to confirm, and wasted my whole 10 min standing there. Bad attitude, no smile, stupid rules, but they got punished by the government many times more than any other banks. Do Not bank with this branch, very bad customer service. The service manager Kat, has a smart mouth and loud voice, bad attitude.

Went in to open an account and the lady that helped me was bothered by me asking for assistance and then told me i couldn't open the account without giving me a reason . When i asked why can't i open this account she replies (BECAUSE YOU CAN'T) and at that point i left called customer service and was able to open my account. I advise anyone going in to this branch to avoid her!!! Her desk was the second desk on the left if you come in from the entrance with the ATM. The teller i made my deposit with was great but her co worker was terrible and needs to find another career .

I got 3 $20.00s out of the ATM that were ripped in half and taped together that I could not use. I had to call well fargo

I have been going here for two years. This location has been great and staff are friendly. Over the past couple of months however, they enacted a policy that isn't corporate wide where you need to book an appointment to get assistance with your account. Usually a 5 day wait period to get help with a small account issue or send a wire. Will never go here again as long as this is in place, there's just no point. Such a waste of a good location.

May 10th. 2pm Andrea, rude at the drive through

Service at this branch is always terribly slow. And then calling customer service is even worse. People reading a script and talking in a circle that can't answer any questions about anything. I'll never use Wells Fargo for anything again. Man I can't wait till this loan is done.

Had to go there today to cash a check. Only one lane. Woman at the window was rude and slamming things i told her have a nice day she rolls her eyes and walked away. I was planning to open an account tomorrow morning since but i will find another that place is horrible.

I had been in their 1 lane drive thru waiting my turn patiently. Once I pull up in the drive thru after patiently waiting for my turn I ask for 2 deposit slips. Upon completion of the 2 deposit slips a "bank manager" approaches the window to rudely let me that if I am making more than 1 deposit I need to go inside because I am "holding up the line." I do believe I maybe took 2 min to fill out the deposit slips as well as waited patiently in the drive thrue line for my turn. Not to be told that for more than 1 deposit I need to go inside to make my deposits. A. Inconvenience after waiting 10 min in line B. Horrible customer service on behalf of manager I've been to many wells fargo drive thrue and have never had an issue like that. C. Very unprofessional the manor in which she handled the whole situation.

Beware of Wells Fargo a lot of money came missing out of our account. We tried to give them them a chance even with the scandal in the news. Move your money right away it's not even funny.

I'm unable to talk and wished you had a email address to be able to contact someone for help. It doesn't help that you're a 2 hr drive away from me.