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Wells Fargo Bank E Market St, Smithfield

1.9
(10)Loan Agency
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201 E Market St, Smithfield, NC 27577

(919) 934-3031

https://www.wellsfargo.com/locator/bank/201__E__MARKET__ST_SMITHFIELD_NC_27577/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Personal Loans Near Me In Smithfield of North Carolina(NC)

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    Reviews

    1.9/5.010 Reviews

    L

    Linda McKeel
    1

    The absolute worse banking experience I have ever witnessed. Poor customer service. We have had our mortgage with them for years but I assure you as soon as I can get this changed I will.The Smithfield NC branch has no courtesy or customer service.

    Response from the owner

    I’d like to know what happened to make you feel this way, Linda. At your convenience, send an email to [email protected] with some additional details about your experience (no account numbers), and I’ll do my best to address your concerns. Please include your Google username and mention you posted a review on a Wells Fargo location. Thank you for your time. -Casey, Wells Fargo HL Social

    D

    Debbie Holloman
    1

    I entered bank at 2:30pm to add myself as POA to my moms account since my dad recently passed. I was told they could not help me today and that I would have to come back another day when they had more staff!!! As soon as I get this account documented…I will close all accounts. If you can’t staff your branch and customers who have taken time off from work cannot get help…close the branch! Terrible customer service!!!!

    Response from the owner

    I'm truly sorry for your loss, Debbie, and I would like to apologize for the treatment you received when visiting this branch. Allow me the opportunity to have this experience thoroughly reviewed and addressed. To get started, mention your review and Google username in an email to [email protected] (no account numbers). I appreciate you taking the time to share this with us, and I look forward to addressing these concerns. -Nick, Wells Fargo HL Social

    F

    Five Star
    5

    My very first time coming to this location. One of the best experience I’ve had at any Wells Fargo. Fast service, even while the manager was training a new hire. I truly appreciate the help with the two certified checks today. Your professionalism, friendliness and customer service made for a wonderful experience.

    Response from the owner

    I truly appreciate you taking the time to share these kind words with us. It’s wonderful to see that you’ve had such a positive experience. -AJ, Wells Fargo HL Social

    M

    Mike Jentes
    1

    Prepare for a long wait. Every time I come there many cars waiting for the 1 ATM…really only 1? No walk up, and it’s in the way of the drivethru lanes. Bad customer service!!!

    Response from the owner

    I appreciate you taking the time to share your feedback, Mike. Please send an email to [email protected] with your full name, phone number, and address (no account numbers), and I’ll do my best to ensure any outstanding concerns you have are addressed. Be sure to also include your Google username and mention you posted a review on a Wells Fargo location. Thank you. -Casey, Wells Fargo HL Social

    M

    Monica DeSha
    1

    The parking layout is absolutely the worst. It takes 15mins per customer! That is not acceptable when people only have a30 min lunch break. Can someone please train the employees on time management.

    Response from the owner

    Thanks for bringing this to our attention, Monica. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and Google username in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

    J

    Joco Sweetie
    1

    Horrible Horrible customer service on Friday 5/7, the young lady representing the drive thru did not understand customer delight, very rude and unprofessional, absolutely should not be the face of Wells Fargo for this location. She refused to be helpful and then rudely said you can come into the branch if you would like, when informing her the signs out front said appointment only.. she was quick to reply oh no that's not the case and said maybe you should come inside, she had all information needed to processes the simple request needed that should have taken maybe 5 minutes. A customer of over 15+ years, this was absolutely the worst experience ever and i will be continuing to share this experience... this was the first time and last time I will ever go to this location. Wells Fargo you should be embarrassed!!!!

    Response from the owner

    I appreciate you bringing this to our attention, and I’ll do my best to ensure this matter is addressed. Please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. I look forward to hearing from you. -Jessica, Wells Fargo HL Social

    D

    Dawna Weaver
    1

    Drive thru is always lined up out into the street because they won’t open back up inside like the rest of the banks have. I’ve been sitting here for almost 30 minutes for only two cars in front of me because they are having to conduct business at the drive thru. The second drive thru line is also moving just as slowly. Come on Wells Fargo. This is terrible customer service.

    Response from the owner

    We truly appreciate your feedback, Dawna, and I can understand your frustration. I can confirm the teller line is open at this location. To speak with a banker at this location, please schedule an appointment by calling 919-934-3031. If you’d like to discuss any concerns, please feel free to email us at [email protected] (no account numbers). -Nick, Wells Fargo HL Social

    d

    douglas nelson
    1

    I can understand the 2.3. This is the slowest Wells Fargo I have visited on the inside. Always be prepared to wait, and wait, and wait! Both Garner locations are fast. Others in Raleigh are fast! This location is a joke! Staff never friendly. You seem to be a bother. Actually it's kind of sad.

    Response from the owner

    Hi, Douglas. I'm truly sorry you continue to experience long wait times at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

    K

    Kurt B
    1

    Door has sign and says "appointment only" go to drive thru you risk car being hit because the lane is designed for maybe 3 cars and the rest have to block city traffic lanes. When you reach the window the teller says oh the inside is open. Come inside they run at you screaming " do you have an appointment" then say ok the teller services are available. Poor policy of customer service and poor handling of customer support.

    Response from the owner

    Hi, Kurt. I would like to apologize for the treatment you received when visiting this branch. Allow me the opportunity to have this experience thoroughly reviewed and addressed. To get started, mention your review and Google username in an email to [email protected] (no account numbers). I appreciate you taking the time to share this with us, and I look forward to addressing these concerns. -Nick, Wells Fargo HL Social

    M

    Molly Allred
    1

    Worst Wells Fargo location I have been to. ATM is always completely down or the deposit feature is unavailable. Long lines at counter service, their computers seem slow. And to top it off the exterior grounds are always full of litter. I'm not sure why this location isn't kept up to WF standards like their other locations. Disappointing!

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    FAQs

    • 1. How Can I Connect Wells Fargo Bank?

      In order to make contact with them for loans, you can making a call by (919) 934-3031, or you can direclty search for online loans. If you need any loans like online personal loans, you can hit here, which will be more efficient.
    • 3. How Can I Secure a Loan at Wells Fargo Bank?

      The quickest way is to complete their online form on their website. For your need of payday loans online, simply search our website to find out more info.
    • 5. What If I Cannot Repay The Loan On Time?

      The best way is to discuss with your lender at first and deal with the issues for both parties.
    • 2. Where To Find Wells Fargo Bank?

      Wells Fargo Bank is located at 201 E Market St, Smithfield, NC 27577. If you wan to visit them by yourself, you may use the map to find out a way to get there.
    • 4. Is Wells Fargo Bank an Agency? Or a Lender?

      Wells Fargo Bank is a Bank. Or you can directly find CocoLoan, which is an online lending broker, can help you establish connections with 100+ lenders to get multiple loan options like online installment loans, view this page to find out more.
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