Wells Fargo Bank Park Ave, East Orange

Came in to open an account at 9:30 and was told that no one will be available until 12:30. If the bank is open then someone should have been available to set up my new account. For a back story I had sold my car to Carvana. They gave me a check for Wells Fargo and I needed a bank account to deposit my check so that I don't walk around East Orange with fourteen thousand dollars. The Carvana representative allowed me to take the car that I just sold to cash the check. Because of this bank I had to run to another Wells Fargo which caused me to be late. It took so long that they left because they assumed that I took the check and stole the car, so they voided the check after it was deposited in my new checking account.

I can't understand why must I wait 15 to 20 minutes to see a teller! I would like someone to address this issue. When I use other locations closer to non black areas that is not the case. This location always have 2 tellers working ... one for drive. Taking my accounts elsewhere!!!

Just wanted to send my deepest thanks to Brian Gutierrez for going above and beyond in service. His professionalism, attention to detail and ability to help me solve my business and banking concerns were second to none. Brian?s advise and banking actions were so helpful that I left the bank feeling great. I strongly recommend Brian for any promotions as he is devoted to service with excellence. Thank you Brian. Thank you Team WellsFargo at Park St, Orange, NJ!!

I REALLY DON'T UNDERSTAND WHY I HAD TO MAKE AN APPOINTMENT AND THEN TO HEAR THERE IS ONLY ONE PERSON WHO CAN OPEN A CHECKING ACCOUNT AND SHE WENT TO LUNCH SO I HAD TO WAIT 45 MINUTES- THIS IS SAD - WELLS FARGO DO BETTER YOUR SLIPPING

Christian Fernandez was really helpful and took his time to make sure I was satisfied with his assistant . I’ve been with Wells Fargo for 3years and the bank always make sure I get a good outcome whenever I have issues .

I love the customer service here in this branch. I never have any problems with anyone in this bank. They make sure that I'm aware if there's any funny business going on that looks suspicious to them. They truly care about their customers and not every branch is like that.

Awesome team Sherece, Renee, Beverely, Brian, Deon, Ms Torres ....thank you for creating a “wow” experience for me each time.

Mr. Brian Gutierrez has GREAT customer service , he has helped me with my bank situation & everything is fine now . I Thank him so much !!!

They always make me feel welcome here. Very respectful and courteous.

THE WORST EXPERIENCE EVER‼️I’M A (PSC) TAKING CARE OF MY COUSIN W/LOW VISION & SHE NEEDED TO WITHDRAW MONEY SO SHE COULD PAY HER RENT & ALL THEY COULD SAY IS WE’RE CLOSED‼️NEVER AGAIN‼️