Wells Fargo Bank Foothill Blvd, La Verne

Wells Fargo Bank, located on Foothill Blvd., in La Verne, is staffed with knowledgeable, courteous and service minded personnel. The entire staff is efficient and it is a pleasure to go to this location for my banking needs. Thank you WELLS FARGO, LA VERNE, you’re the BEST.

I came in today (3/22)/22) to cash a 10k check made to me from another Wells Fargo customer! Should have been a simple transaction but even after (2) separate bank managers ok'd the transaction Mr Alejandro insisted that something was wrong with the check! After 2 separate bank managers ok'd my request to cash, withdraw only a small portion of the check and deposit the remaining balance into my checking account Mr Alejandro insisted on embarrassing me and calling the person whom made the check to verify it's validation! I mean all other points checked out!!! The bank managers ok'd it! Mr Alejandro is not used to seeing people like me a rugged blue collar working american cashing checks! I respect due diligence and policy requirements but don't lie to me and tell me the customer that He's protecting me but I hear him talking to the bank managers behind the glass! Respect me and tell me the truth I would appreciate the candor i stead of being mislead

Went to cash a check at this location on Saturday 12-11. Was treated horribly. Felt like I was in Jim Crow in 2021. The teller asked me repeatedly about my title, questioned that I could even work for such a university, questioned my my appearance and details of why I needed to cash the check, even going as far as to question if "why does an assistant Director need to cash a check, don't they have direct deposit if you are working there"? This is after I explained already why I needed to cash the check which was never a question she needed to ask. Then she gave me guff because a fee would be charged as if I couldn't pay it. Which she should not have charged me because it was a check from Wells Fargo. She made sure to let me know she will charge the fee again if I come back.. It made me feel defensive about being alive. To add insult I had to ask for an envelope to take my money which she threw at the window. She gave me an attitude for asking for small.bills.Towards the end she wouldn't even make eye contact with me. Will never Bank there or any Wells Fargo again.

I'm not sure what happened with these 1 star reviews, but we have never had a problem here and we've been banking here for over 20 years. Excellent staff, helpful, and knowledgable. We wouldn't bank anywhere else.

The manager at thia branch is a blatant liar. The employees are rude and back the lies of Mr Taylor even after they have already stated aomething different. Stories were changed 3 times.

This branch is great,they have all ways gone out of their way to be courteous,and professional,been banking with them for 25 years at least,and I've spoken to the the manager several times, he's always been helpful,and polite.

NEW CUSTOMER - OPENED A CHECKING ACCOUNT AND I HAD TO CALL BACK FOR SOME INFORMATION. THE WOMAN ON THE PHONE WAS A BIT RUDE AND SOUNDED LIKE SHE WAS IN A HURRY TO GET OFF THE PHONE NOT VERY FRIENDLY - MAYBE I SHOULD HAVE CHOSE A DIFFERENT BANK!

The branch and its staff are very helpful and have always gone above and beyond to provide excellent customer service. I've been able to call and clear up questions quickly and every time I've gone into the branch, service has been courteous and prompt.

I do so much business and never have i had to swipe my card to get ones and fives. Like an insult as if I'm not a member. I won't ever come to this location again and I feel I need to switch banks.

How do you close at noon on a Saturday. Would give 0 stars if possible.