Wells Fargo Bank N 5th Street Hwy, Reading

This place never picks up the phone. It’s Wednesday at 4:21. They still open for more then 30 minutes. I called 3 times. 5 minutes of me just listening to the phone ring each time. Fifteen minutes. You would think someone would have just picked up and said something along the lines of sorry we are a bit busy can you please hold. Such an inconvenience that now I have to get in my car and drive 30 mins to this branch just to ask a freaking question!

Great place to do your banking. Very friendly staff, they go out of their way to help you.

Its a shame, I chose this location concerning a business account and I will say I spoke with 4different people. The 2nd person who was a women shouldn't be in charge of anything!!!!!!! The other 3 were some what helpful but wasted an hour of my time. There was no organization and the baton kept being passed along. I would and will never personally bank with wells fargo, their history always proves its about the money and not the customer. Trust me when I say credit unions are always better!!!

First of all the bank is marked incorrectly on Google Maps. I hope Google accepts my edit. Date of visit: Wednesday 20 December 2017. I was in this bank for the first time this morning and I was quite impressed. It's a big building and it is a busy location. I didn't have to wait at all because there were plenty of friendly tellers there to help me. I don't have a Wells Fargo account but my sister does. I had deposited money for a loan that I had given her. Be careful when walking through their parking lot. A woman was struck and killed a few years ago by an out of control SUV which ended up in Boscov’s window. I have pictures of all that. This is actually the first time I’ve been in this building since 2005 when I paid off my loan at Wachova Bank. Gone are the gaudy television screens behind the tellers blaring out all the latest war updates on FOX News. Man, I hated that.

Usually I have no problem with this place. Today I saw them close door on one person who ran to get in before it was 2 PM. Bank closes T 2 on Saturday. The time was 2.01. There was no one behind him. They could have let him in. And the person manning the door told us not to let him in as we were heading out. What kind of customer service is this?

Worst service ever. I waited for 20 min to open an account and then the manager comes to tell me they can't help me out because they have appointments already scheduled. Really bad service. I been to bank of america and citizens bank and they have never done that. 0 stars for this temple branch.

This is by far the worst bank ever. They should have a ZERO STAR system in order to be more accurate with the categorization of this branch. I’m and have been a customer of WF for years & stop at this location to get a business letter notarized. The notary public at the branch asked me if I was a customer and I said “Yes I’m”, then if I had the documents of organization for my business and Insaid “No, I don’t have them” First in PA you can register a business, but one needs a physical address. I was able to register my business with Ragus where all my mail will be sent to but in order for me to get mail there I needed a form to be notarized.I explained to the notary at this branch about my situation. He refused to sign it. I explained to him that he was not responsible for the content of the letter all that he needed was to attest or confirm as a notary public was that my signature was me and Inhad plenty ID to prove my identity. He then stated that he was protecting the interests of WF and the interests of the State of PA. I tried to reason with him that all he needed to do was to make sure that I sign the documents in his presence, and he felt offended by this. Are you a notary? He asked. I said, no sir I am not, it my wife is and Instugied the manual with her before she became a notary. This guy at the branch is a compley incompetent. When I asked him, are you going to sign the documents or not? He scams very defensive and stated that he wasn’t going to sign them because he didn’t want to. I said, well... why didn’t you say that from the beginning and I would have spent my 1/2 hour that I lost here looking for a notary public who knew what a real PUBLIC NOTARY was and who he was representing. A public notary “...In the United States, a notary public is a person appointed by a state governor, lieutenant governor, state secretary, or in some cases the state legislature, and whose primary role is to serve the public as an impartial witness when important documents are signed. Since the notary is a state officer, a notary's duties may vary widely from state to state and in most cases bars a notary from acting outside his or her home state unless they also have a commission there as well” Pleas don’t forget that this is who you represent and your attitude and ignorance represents who we are as people.

There is usually no problems coming here. But 9am drive through open means 9am open. As of writing this it's 9:15am and they STILL aren't open and there are people in the bank. You can see them.

This is the worst Wells Fargo branch on the planet. It is impossible to get in and out of this place in any reasonable amount of time. 5 tellers working but 4 of them standing around.

Well fargo hours say 9 to 12 on Saturdays why is the drive through closed at 11:50?