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Wells Fargo Bank Se Pioneer Way, Oak Harbor

3.2
(8)Loan Agency
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361 SE Pioneer Way, Oak Harbor, WA 98277, United States

+1 360-675-2252

https://www.wellsfargo.com/locator/bank/361__SE__PIONEER__WAY_OAK__HARBOR_WA_98277/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Personal Loans Near Me In Oak Harbor of Washington(WA)

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    Reviews

    3.2/5.08 Reviews

    M

    Mike
    1

    I will NEVER do business with this bank ever again! Believe it or not we got charged two late fees. One for $30 and another for $40 all because we paid our bill early and threw on a bonus interest charge. They did refund the $40 late fee and the interest charge but corporate policy somehow doesn't allow to refund more than one late fee. Even if it was technically not late. This isn't a rant on our local branch but of corporate policy.

    Response from the owner

    I apologize for the inconvenience, and I want to make sure your feedback is forwarded appropriately. Please send an email to [email protected] with some additional details about what took place (no account numbers). Be sure to also include your Google username, and mention you posted a review on a Wells Fargo location. I’ll do my best to ensure your concerns are addressed. -Casey, Wells Fargo HL Social

    B

    Brian Dernbach
    2

    I'm not a customer but made a deposit into someone else's account. I initially was going to give a 1 star but the teller was pleasant if not completely truthful. I entered and she was helping someone. There were 2 guys jaw jacking which was fine, figured one would call me up momentarily. Didn't happen. They disappeared and the guy in front of me was taking a long time. I waited patiently for a LONG time and then mentioned to the teller that that was poor customer service. To have a teller look at you, see you and not say anything before disappearing. She went into the whole "gotta defend their actions" mode and told me they were working in the vault and it was a 2 person job that couldn't be halted in the middle. That's when I let her know that they didn't start the job until I had already been waiting in line. Bottom line, a little communication would have gone a long way. Even if one of the guys would have said something like "I just closed down my station, and and getting ready to start a project in the fault. Someone will be right with you." A little recognition goes a long way. Then when I mentioned it (in a very nice and professional manner) the right thing would have been to apologize and not try to defend their lack of customer service with an excuse. That just makes it worse. Anyway, not a big deal but needs to be brought to the managers attention so that it gets better in the future. That's all. 👍🏼 Have a great rest of your week!!

    Response from the owner

    Thank you for your detailed review, Brian. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

    M

    Max Deering
    5

    Just took our parents to Wells Fargo Bank for some personal finances. We work with Brittany personal banker, she is GREAT with our parents. We spend about an hour or so with us, she was very patient and answer all our concerns and questions. She is awesome 80)!

    Response from the owner

    It’s wonderful to see that you had such a positive experience with Brittany. Thank you for taking the time to share these kind words. -Janet, Wells Fargo HL Social

    J

    Joy Carino
    1

    Went to a drive thru for a quick withdrawals at about noon. The clerk seems very nice to give my dog a treat so I thank her. I asked her what's my balance on my savings but she said she'll see it once she starts the transaction. The next thing I know she's handing me the amount of my withdrawals with out telling me my balance or asking me what kind of bills I want. The reason why I asked my balance first was to I know how much I really wanted to withdraw. And I have to asked her to changed some note I wanted. What a service? She must be new.

    v

    valerie reyes
    1

    I’m so disappointed with this bank!! Especially with the opening manager she was so rude & refused to help me. I had made an appointment weeks ago got a conformation # time & date. This morning when I arrived at 10:20a appt 10:30a the manager had just opened door for another so I asked her do I wait outside till appt or can I go inside she said no they are closed only one person working. I explained I had appt & never got a n email stating that there was a cancellation. She actually told me that she can’t help me & that she didn’t have time to. She also told me that I can look for another branch. When I told her that this was unacceptable that there was no notice of canceling & that this was urgent & why appointment was made due to me leaving town. She rudely said again that she didn’t have time & couldn’t help & proceeded to shut door. I had to drive all the way to Stanwood for help & luckily they scheduled me for appt at 12p which gave me enough time to get there. The employee Iris was awesome. She gets a 10/10 Oak Harbor -10 will not come back to this branch.

    Response from the owner

    This is not the customer experience we strive for, and I hope you'll accept my sincere apology. To ensure I can forward your concerns to the appropriate team, please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

    A

    Antoinette McCoy
    1

    Every time I call the number listed I continue to get that this bank does not take calls. What the heck!!!!!!

    Response from the owner

    Hi, Antoinette. I'm sorry you've had a difficult experience trying to reach this branch over the phone. To ensure I can forward your concerns to the appropriate team, please mention your review, full name, phone number, address, and the reason for your call in an email to [email protected] (no account numbers). Thanks so much. -AJ, Wells Fargo HL Social

    J

    James
    5

    Possibly the most friendly tellers ever, always helpful and smiling. This has to be one of the best branches of Wells Fargo out there. I know it's the best I've been to.

    J

    Jason Erickson
    1

    Horrible service. I caught the personal banker providing incorrect information for me while calling another WF entity. When I confronted her, she lied to my face. I will never be a WF customer. Perhaps they can be re-reestablished in 2019?

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    FAQs

    • 1. How to Get Hold of Wells Fargo Bank?

      You can call them at +1 360-675-2252 or enter their website and submit your application form.
    • 3. How to Apply for a Loan from Wells Fargo Bank?

      To apply for loans from Wells Fargo Bank, you can submit your application form on their website or head over to the store. You may be asked to go there with your vehicle when getting auto title loans. Click here to get some important information about online title loans.
    • 5. What Should I Do When I Am Unable to Repay My Loan?

      Missing payments on a loan can have negative effect on your creditworthiness. Get Hold of your lender when you can not repay the loan.
    • 2. What Is The Location of Wells Fargo Bank?

      You will find the store at 361 SE Pioneer Way, Oak Harbor, WA 98277, United States. Try out Maps apps to get directions to Wells Fargo Bank.
    • 4. Is Wells Fargo Bank an Agency or a Lender?

      Wells Fargo Bank is a Bank offering different ways to financial stress. Enter our website to get small personal loans for unexpected financial events.
    • 6. Does Wells Fargo Bank Offer Bad Credit Loans?

      Yes. You are likely get loans with Wells Fargo Bank even with bad credit scores. It is also available to get installment loans for bad credit irrespective of your credit ratings through our website. You can also obtain more details about personal installment loans via our platform!