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Wells Fargo Bank Alexander Rd, Princeton

3.4
(6)Loan Agency
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682 Alexander Rd, Princeton, NJ 08540, United States

+1 609-987-1355

https://www.wellsfargo.com/locator/bank/682__ALEXANDER__RD_PRINCETON_NJ_08540/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Reviews

    3.4/5.06 Reviews

    Y

    Yanhua Hu
    1

    Called many time with no one picking up the phone. Showing up in person; no banker was available for the day. Teller suggested other banks close to this branch; I asked if I can ask his help make an appointment, since I failed to make appointment myself. The teller told me I am taking too much of his time and he has to be fair to other customers waiting. The truth was I took less than 1 minutes to explain the situation and there was no one behind until 30 seconds ago. This branch is poorly resourced; teller is not interested in helping.

    Response from the owner

    Thank you for your detailed review, Yanhua. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

    R

    Robin Farina
    5

    After calling 3 branches with no avail and frankly very rude reps over the phone, Me and my husband contacted this branch in a hurry because we had to wire mortgage closing costs right away. The girl who answered the phone was so kind, helpful and knowledgeable. She scheduled us for an appt asap. When he went in today, he was helped right away. Great job from all reps at this branch! We will be return customers for sure.

    Response from the owner

    It’s wonderful to see that you’ve had such a positive experience at this location. If you have any questions or concerns, feel free to contact us at [email protected]. Be sure to include your full name and Google username (no account numbers). Thank you for choosing Wells Fargo. -Jessica, Wells Fargo HL Social

    P

    PIM Accounting
    1

    The bankers and branch manager are not helpful or equipped with information to answer my questions. They have been rude in person and over the phone. I simply needed a bank contact name and email address to fill out important business documents. They refused to do so. They offered to give me their phone number, which was the same number that I called them on! When I told them that this information was not useful, they told me to call customer service and hung up on me. Also, when I made a deposit inside the branch recently, the banker was interrogating me with questions, which was highly unprofessional and unnecessary. I simply was depositing a check for the business. They wanted to know who I was, what my job title was, and if I had a personal account through Wells Fargo. They were very aggressive. I usually make deposits through their drive thru every week, and they have never asked me such intrusive questions before. I am grateful that I do not have my personal banking through Wells Fargo, as this branch does not understand the first thing about customer service or professionalism. I will only be using the drive thru for my weekly transactions in the future, so I can keep my distance from the aggressive bankers.

    j

    joan bork
    5

    Thomas handled the Medallion signature and wire transfer with ease. Was a delight to walk into this branch of Wells Fargo and have customer service at the best level possible. A pleasure...

    Response from the owner

    I’m happy to hear your experience with the team members at this banking branch has been positive, Joan. We appreciate your feedback. -Nick, Wells Fargo HL Social

    B

    Basit Rizvi
    5

    Always a wonderful experience. Daniela is always nice and courteous when I come to this location.

    C

    Christoph Lutter
    1

    Don't waste your time... Insanely incompetent employees...

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    FAQs

    • 1. How to Connect with Wells Fargo Bank?

      You can call them at +1 609-987-1355 or go to their website and submit the request form.
    • 3. How to Secure a Loan from Wells Fargo Bank?

      To obtain loans from Wells Fargo Bank, you can submit the request form on their website or visit their physical store. You may be asked to drive there when getting title loans. Enter our website to learn more information about auto title loans.
    • 5. How Should I Do If I Can Not Make the Repayment of My Loan?

      Failure to repay a loan will result in negative impact on your credit. Connect with your lender when you fail to pay back the loan.
    • 2. How Do I Get to Wells Fargo Bank?

      You will find this company at 682 Alexander Rd, Princeton, NJ 08540, United States. Open a Maps app and get driving direction to Wells Fargo Bank.
    • 4. Is Wells Fargo Bank an Agency or a Lender?

      Wells Fargo Bank is a Bank helping you deal with money worries. Check our site to get personal loans with low interest rates for unexpected expenses.
    • 6. Does Wells Fargo Bank Offer Loans for People Who Have Poor Credit Score?

      Yes. You can get loans with Wells Fargo Bank even with bad credit scores. It is also available to get personal installment loans regardless of your credit scores via our website. You can also find some useful info about personal installment loans here!