Wells Fargo Bank E Meadows Dr, Glenwood Springs

Fantastic local bank! We espicailly love Al and Nicole, both of them are great people for customer service. We had an emergency come up and they squeezed us right in, plus when we had banking question they had alot of patienece with everytihng we talked about. Most wells fargo banks suck but they are fabulous!

I have always had very professional service at the Glenwood Springs Wells Fargo Branch Bank. The current bank manager Ms. N. Craig goes above and beyond to take care of customers regardless if it is a simple matter of complex unique situation. Most recently Ms. Kimberly was very helpful as a main teller.

Banked here with my business for over 3 years. The service varies to where you go. This location has a friendly manager, However the rest of the staff is utterly dissapointing. Im supposed to have overdraft protection on my account and i just got hit for over 300$ in overdraft. All the employees want to do is send you to the automated system. Cut my cards up today. I will be in tomorrow to take my business elsewhere. LAST TIME I USE WELLS FARGO. ** the next day Im especially disapointed in the staff here. Within 3 minutes if walking into the store to address this issue I was suggested the "1-800" number TWO TIMES IN 3 MINUTES.

Nicole and her staff have excellent customer service. I haven't ever found their lines too long. The staff is well trained.

Bank tellers are always exceptionally impatient and ride. They never get what you want dove. And to top it all off, their customer service skills are in the toilet. These young ladies skills realise that they're in a small town where people remember small things. I highly encourage you to use a different bank!

This is the worst institution on the planet!!!! I am in a management position, in a long term care facility. I called to get a residents bank statement so they can qualify for Medicare. I even had the resident talk directly to the bank. Instead of sending the residents information to our business department, they just called the cops and made false allegations. Apparently they don't want elderly people who are hard of hearing and have other difficulties to have any help on the phone or to get Medicare! Obviously, a bank statement is more precious than your clients life!!!

Stopped by as I had an issue and couldn’t handle it over the phone and the banker didn’t care about anything. All they stated was no matter how bad your issue is, we can only assist if you have an appointment. This is very disappointing as I have been a customer for years. DO NOT COME TO THIS LOCATION.

You have to call and make an appointment , and they are always busy. So I called and left a message with my name and phone number, and I still haven't heard anything. Guess I'll try and go to another branch!!! Check your messages please!! 🙄😤

Came in to open an account but would not help me. People standing around only a couple of customers still said I needed appointment and they were all full went somewhere else you lost my business!

They seems really nice, but truthfully, never bank at Wells Fargo unless you absolutely have to!