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Wellby, Powered by JSC FCU W Fairmont Pkwy, La Porte

3.4
(10)Loan Agency
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607 W Fairmont Pkwy, La Porte, TX 77571, United States

+1 281-488-7070

https://www.wellbyfinancial.com/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
    Wellby, Powered by JSC FCU 01
    Wellby, Powered by JSC FCU 01
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    Personal Loans Near Me In La Porte of Texas(TX)

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    Reviews

    3.4/5.010 Reviews

    J

    J B
    5

    The La Porte location of Wellby JSC FCU is the best because of one employee - Nicholas. He is very customer service oriented - he has a wonderfully positive attitude and is extremely efficient. There are at least 2 locations that are closer to both my home and work, but I choose to drive out of my way because Nicholas makes it worth it.

    Response from the owner

    Thank you for your kind words, J B. Our team strives to deliver the best member service possible and we are thrilled to hear that was your experience. We will be sure that Nicolas and others at the location know of your compliment. Thank you for being one of our valued members!

    P

    Pamela Murray
    5

    I love this branch because of the people who work there, like Nicholas. He is always so friendly and efficient. I have been using this bank for 13 years and love it. Pam

    Response from the owner

    Thank you for your five-star rating, Pamela. Our team strives to deliver the best member service possible and we are thrilled to hear that was your experience. We will be sure that Nicolas and others at the location know of your compliment. Thank you for being one of our valued members!

    m

    michael loneman
    5

    Had an amazing customer service experience, Angela is so helpful and very knowledgeable, I am happy to see Customer Service Service alive at JSC, in today's world it has become very mechanical and not to friendly....... This is why I bank at JSC/Wellby. I appreciate all You guys do.

    Response from the owner

    Thank you for your five-star rating, Michael. Our team strives to deliver the best member service possible, and we are thrilled to see that was your experience. We will be sure that Angela and others at the location know of your compliment. Thank you for being one of our valued members!

    P

    Patrick Cadriel
    5

    Our LPISD school PTO uses Wellby for our account needs. It took a few visits to get everything updated as our account hadn't been used for some time. However, once we got it updated and up and running, we've been solid. Angela is my go-to for help. She always ensures our PTO account is taken care of and if we need anything in order to be successful. Thanks Angela and Wellby team!

    Response from the owner

    Thank you for your five-star rating, Patrick. Our team strives to deliver the best member service possible and we are thrilled to see that was your experience. We will be sure that Angela and others at the location know of your compliment. Thank you for being one of our valued members!

    T

    Toni Hendricks
    5

    Nicolas is by far the best teller! He always greets me by name and remembers to send a lollipop for my daughter when I’m in the drive-thru. He makes my banking experiences reminiscent of times when I’d go to the bank with my grandpa as a kid. Thank you, JSCFU, for employing such stellar folks!

    Response from the owner

    Hi Toni, Thank you so much for sharing this feedback. We appreciate your membership and will be sure to let Nicolas and the team know.

    D

    David Turner
    2

    One word - hold times! Prepare to be on hold for an extended time on the phone. I hate to write a bad review but I must do so in an effort for them to improve. Ever since the name change, the website log-in process and app have been terrible. The phone banking system takes too much time and proves to be quite daunting. Hold times for speaking to a person are awful. On the bright side, the staff at the La Porte branch and Park Place are very nice and stand ready to assist you! Once you are finally logged in to the app, the app is simple to use!

    Response from the owner

    Hi David, We’re sorry you experienced an extended hold time. With our systems upgrade, we have had higher than normal call volumes which have resulted in longer holds. While this is not the member experience we strive to provide, we appreciate your patience as we work to assist members as quickly as possible. Our volumes are returning to normal, and we hope your next experience with us is much shorter. We’re also sorry to hear you had difficulties setting up your digital banking experience, and would like to look into this further for you. Please contact us at [email protected]. We're glad to hear you had a good experience at our solution centers and enjoyed using the app! Thank you for your valued feedback and membership.

    R

    Reo Harris III
    5

    The service at this location is outstanding, the person that helped me was Angela, I don’t know if she Is part of the family that owns the bank but her customer service is hands down the best. Thank you for your help Angela, you get 20 ⭐️Stars in my book

    Response from the owner

    Thank you for your five-star rating, Reo. Our team strives to deliver the best member service possible and we are thrilled to see that was your experience. We will be sure that Angela and others at the location know of your compliment. Thank you for being one of our valued members!

    M

    Matthew Torres
    5

    I've had this bank for a long time now and its the customer service that makes me glad I chose this bank, Santiago was very professional and helped me through every deposit I needed to make , I am very proud to call this my bank

    Response from the owner

    Thank you for your five-star rating, Matthew. Our team strives to deliver the best member service possible, and we are thrilled to see that was your experience. We will be sure that Santiago and others at the location know of your compliment. Thank you for being one of our valued members!

    R

    Raymond Hudson
    5

    My previous bank shutdown all banks on the East side of town. JSC was close to home, so I gave them a try. Signing up was a very pleasant experience and they made me feel welcome. This has started our relationship on a positive note and I look forward to continuing our business. Thank You JSC

    Response from the owner

    Thank you so much for sharing your experience with us, Raymond! We’re thrilled to have you as a member.

    A

    Arin Mastalski
    2

    This used to always be a good JSC location but it has turned into total trash over the last 6 months the drive-thru is always extremely slow like I should not be waiting behind two cars for 30 to 45 minutes on top of that they seem to never keep the hours for the lobby that they say on their website and front door. I should not receive emails about your lobby being open and then go try to use the lobby and it not be open even though it's within the hours you're supposed to be open very frustrating hopefully they can get this situation corrected soon or I might have to find a new bank

    Response from the owner

    Hi Arin, Thank you for providing this feedback. We're sorry to hear you've been experiencing long wait times at this location, that is not the experience we strive to provide our members. Would you be able to email us at [email protected] with more details so we can look into what happened with the opening hours? Thank you for being a valued member.

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    FAQs

    • 1. How to Get in Touch with Wellby, Powered by JSC FCU?

      You can get in touch with them at +1 281-488-7070 or go to their homepage and fill out the online form.
    • 3. How Can I Apply for a Loan from Wellby, Powered by JSC FCU?

      To request loans from Wellby, Powered by JSC FCU, you can fill out the online form on their website or head over to the store. You may be asked to go there with your car when getting auto title loans. Visit our website to get more information about car title loans for bad credit.
    • 5. What Should I Do If I Fail to Repay My Loan?

      Missing payments on a loan can have a serious impact on your financial life. Get in Touch with your lender when you can not repay the loan.
    • 2. How Do I Get to Wellby, Powered by JSC FCU?

      Their store is located at 607 W Fairmont Pkwy, La Porte, TX 77571, United States. Try out Maps apps to get directions to Wellby, Powered by JSC FCU.
    • 4. Is Wellby, Powered by JSC FCU an Agency or a Lender?

      Wellby, Powered by JSC FCU is a Credit union offering different ways to financial stress. Enter our website to get low interest rate personal loans for financial emergency fund.
    • 6. Does Wellby, Powered by JSC FCU Offer Loans for Bad Credit Ratings?

      Yes. You can expect to get loans with Wellby, Powered by JSC FCU even if you do not have good credit scores. It is also available to get installment loans for bad credit irrespective of your credit ratings through our platform. You can also obtain more details about installment loans through us!