Webster Five - Branch & ATM Grafton St, Shrewsbury

Great bank, friendly staff. This is the epitome of your local bank. They know you by name, they never rip you off with fees. I have all my personal and business accounts with them and always recommend them.

After a myriad of small issues, I closed my business accounts with Webster Five. Then I noticed that a charge was not only still allowed through, but debited to a personal account that had never been connected to the business accounts, didn't have a debit card connected to it or any ACH payments. And then of course an overdraft fee, for an unused account being in the negative. This of course was completely unauthorized, and likely illegal. Take your money elsewhere. I moved my accounts to Rockland Trust, and DCU, and have been happy since.

Just opened a business account with branch manager Cheryl Pedjoe and what a great experience it was! Cheryl took the time to find the right accounts for my business and her combination of professionalism and friendly warmth is so refreshing. I made the switch after having a great experience opening a home equity line with Cheryl and wanted to bring that same level of satisfaction to my business banking. Thanks to Cheryl and everyone at the Web5 Shrewsbury Branch- it is a pleasure doing. Haines with you!!!

Excellent branch. All the staff is very friendly and helpful. Bonus of you come in there's a giant silver piggy bank sculpture.