Webster Bank 13th Ave, Brooklyn

Worst customer service!!! Iryna Puchkova , very rude and unprofessional!!! I don’t know why the service is doesn’t get better, even after all of this review!!! The worst!!!!

Dmitry Voronin doesn't have manners, I try to stay away from him as much as I can and when there's no choice and I end up with him, he gives very hard time..looking, checking something, always asking for an ID, asking manager something, one time he told me he had a suspicion about me because I don't look like the rest of local population...what kind of nonsense is that?

I know teller Lisa and bank officer Fayina for many years and they always good to me and everyone one I know in community. However, they always have too many managers changing and new assistant manager, Peter Tadros , is very unpleasant , rude, and nasty person. He refused to help my elderly uncle with a simple issue. Had to go to another bank location for help. He may even be discriminating against certain people. You know what I mean. Hint - it’s Boro Park

Dealing with cashiers very pleasant, but with former and current managers very difficult. The bank charged with fees as a business, but when I had to get atm / credit card I was listed as an individual and no one was able to help. Former dumb blonde manager very rude person.. Being charged fees for services I didnt receive, I think it is time to change banks..

The supervisor I think she must be that, the little, blondhead aged person is totally rude to the customers. She sits quietly until you call her, but then she does not want to help or solve your problem, but attack you and insult you. Totally disrespectful to a customer.

Worst service ever. The manager in the teller section is very unpleasant and dismissal. Her name is Lily Hernandez. She is arrogant and very rude to customers. Refuses to give hundred dollar bills, does not have any manners! nasty personality.

Run from this bank, getting worse from day to day, Just run. Worst bank in ever been, Rude ppl barely speakes English, If you went to feel how Russia feels than use this bank, if you went to bank the US style, then go find a different bank. I had employees scream on me just for asking a simple question, they will sit and do nothing and just have you wait because they need to end to scream in the phone in Russia, I really don't get why they are still open. SHAME ON YOU.

The lines are sometimes too long. 1 teller opened at busy timing. I like thst there opened on Sundays and location is great. Tellers are friendly. There system and New new policies are sometimes not working or takes longer to work

Faina has discriminated the customers. She is rude, terrible, awful, ugly woman. She needs to learn how to talk.

I don`t like this branch. The personnel is rude and non-caring. Not recommended if time has a value for you and you don`t take a pleasure into dealing with nonprofessionals. Even the manager can`t speak proper English. Ridiculous!