Webster Bank Jericho Tpke, Floral Park

I had some major issues with one of my accounts and I encountered an Angel named Roselyn Gomes . She went above and beyond to assist me , for that I'm forever grateful ! I wish they had more employees like her for all others to learn from . Compassion is one of many things we lack in these current times. Thank you Roselyn and the staff that were there in my time of need. Happy Holidays.

This is the worst bank ever since they have switched from Astoria. The last couple of times I needed to take care of business they had their systems down 3 straight weeks in a row. The woman teller had told me that the systems were down and had the nerve to ask me to hold on to my money until the systems came back up. I said straight out NO. I DONT RECOMMEND THIS BANK TO ANYBODY. they are not the bank to trust. For your safety dont go to this bank

Even though the apologize for the wait, there hardly ever is one. Everyone is so gracious and helpful. It's such a neighborhood bank. All of the tellers know my name as I walk up. I really just want my 21 points for my 200 plus character review. I wonder if Google even checks the reviews to see if they are remotely relevant.

My husband and I have been banking with Astoria Bank for over 30 years. Now that they've merged into Sterling it's been a nightmare. I believe that the workers in this bank have also given up on trying because their computer system is so bad. The customer service is now also slipping. We're moving our money to TD, much better service all around.

People are very welcoming and very helpful in the bank. It's a pleasure to bank in Sterling Bank thank you one and all. John R Egan

I started using Sterling National this year and felt it was time to leave a review.. Their staff is very kind and welcoming. They don’t get overly flooded with people and lines, which is a huge bonus because who wants to wait forever to see a teller. The manager Sar is amazing. She handled an issue with my direct deposit that was my employers issue, but she rectified it immediately. Their rates are better than average, especially the CD and Money Market rates. If you call the main office, you usually speak to someone who is local. Which is great.

Unorganized place, nobody knows what's going on there .Very laid back no help or initiative to help anyone there , Astoria left they went down hill , will be taking my money out of there as soon as possible good bye Sterling Bank ,

Great customer service I’m with this bank 15 years rock solid