Washington Trust Old Post Rd, Charlestown

I love this bank. They are always so nice, personable, and efficient. Never had a complaint or bad day with them, ever. I feel absolutely safe with them, and I hope that as long as I with in RI, they will be my number one choice for financial services.

Tammy A. Sousa is awesome. Very professional and caring. Ask for her by name. The rest of the crew is also very polite on a daily basis. Always a pleasure.

My wife, Lucille, and I applied to this branch to re-finance our property in Charlestown. Getting a mortgage can be a very difficult and even stressful process. Our previous experiences with other banks over the years, while always successful, were also nerve wracking at times ! Our recent experience at Washington Trust was so positive, that we felt other folks should be told. From the very beginning of my first phone call with Chris Conley, to the final closing with Attorney Josh Sroka, we felt tremendous support and knowledgeable help ! Special thanks to Candace with her skills at the last minute, helping us make an out of state wire transfer, so we could close at the right moment ! Truly, we feel these people care for the well being of our community, and take extra steps to make life more pleasant for their customers !

It takes forever to talk to someone human on the phone. They blocked my card and I can’t find anyone to talk about it with. Can anyone recommend an alternate bank?

We recently moved to RI and it was really easy to open our account. Very friendly staff.

Very friendly staff high quality service