VyStar Credit Union S State Rd, Palatka

The staff here are very courteous, respectful, and knowledgeable. It's a great place to do financial business

I had a really great experience!! Especially with Kristina, she’s such a big help!

Vicki Mayer is the best representative that i've dealt with thus far!!! I thought i was going to be stuck with a car loan at an interest rate of 26%. I called bank after bank and everyone told me no. I called Vystar and got connected with Vicki just to ask a few questions. She was very nice and informative. Just when I thought there was no hope getting out of my loan, not only did she get me an approval to refinance, she was able to get my interest rate down to MORE THAN HALF!!! I've been a member with Vystar since 2013 and I have never been so pleased with the service!! THANK YOU SO MUCH VICKI!!

I've been a member with Vystar about 5 years now & have always had amazing customer service from them. I want to commend them for all there hard work especially during a pandemic working short staffed and still doing the best they can for there members.

Vicky mayer was very helpful and very nice i recommend her to help anyone! Ty vicky again!

Wow customer service still exist! Ms. Smith made it a point to keep me from embarrassment this afternoon when I didn't understand the policy for rolled coins. I had multiple coins wrapped and she offered to help me unwrapped and place in my coin jar so I could place the coins in the proper receptor. Ms. Smith did not make me wait in line again, this was A Friday also.to continue my banking business, My God she kept a smile in her voice as well as her face. I was made to feel comfortable and at ease. I've been a member for years, and I have witnessed Carmelisa being a viable ambassador of this organization. She is definitely a model for customer service! Thank you again for making my banking experience pleasurable at Vystar. I apologize for any misspelling of this young lady's name.

She was polite answered all questions very upbeat and a great person to work with

Last month I called to paid off my auto loan it was 1048 left to owe I paid the monthly bill and this month is 900. That is amazing because I added 550 . This company is ripping off people

These people are a joke. Said would call me back … never did. “We never forget it’s your money” yeah right. Then why won’t you release my good checks for no less then 7 days??? How is anybody suppose to run a business if you guys won’t release there money?? Sat there for 20 min waiting for a manager who never showed up.

My debit card didn't get sent in the mail before it expired and then I was skipped twice waiting in line for it to be printed while being given the excuse that the card machine was having issues. They must've thought it was funny. I was about to lose it. Hopefully corporate gets this review and takes care of the situation.