VyStar Credit Union SR200 East, Yulee

Brian Wooten from the Yulee branch was more then helpful with getting my truck loan

I recently went to VyStar for a replacement debit card and Krista Southwick helped me. She was so very friendly and personable. As we waited for the card machine to print, we started chatting and I ended up getting info on a car loan. She explained everything so that I could understand it. When I called her to process the loan, she went the extra mile and even waited past closing for me to get to the branch to sign the papers. She is awesome!!!!

AMBER HILL is the best she goes above and beyond her duties. She is the best.

Brittany Diotte was great! She went out of her way to look after our needs!

Brian was so helpful and I don’t know what I would have done if he didn’t help me Brian Needs a raise ASAP

Its all about the effort and the ability to show empathy even under the most difficult circumstances. A very uncomfortable situation arose from a family member's probate and I, knowing little of the legalities involved, presented my request to the new Assistant Manager, Jarrett. It would have been easier to be dismissive but, no, this is the opposite of what I experienced. Jarrett patiently allowed me to share all the details and then explained not only that it couldn't be done but why. This was a wealth of information that I had no knowledge of and had I continued to pursue it with the bank of origin it could have become disastrous. I am so grateful to Wesley for his knowledge, patience and empathy and to the Bank Manager, Wesley for cultivating such an amazing team.

Been waiting for this company to close on a house for my buyers for 7 weeks. Slam dunk deal. Nothing but excuses, ball being dropped. Take your business to a broker who actually WORKS. These folks should be terminated from their positions for what they've done. To date, Loan Officer has never returned a call. Will be filing a complaint with management.

Courtney saved the day for me she is awesome thanks Courtney!

Absolutely amazing The service she provided for me was unmatched!!! I won't ever go anywhere else!!!!

This was previously a 5 star review, made during the time the Yulee High School students were being trained. As of today, no longer. This branch is utterly inefficient at managing their drive thru teller lines. I waited over half an hour, watching several vehicles back out and leave, for what should have been a five minute transaction at most. Someone needs to step in and either bring in additional employees to staff this branch, or more training is needed.