VSECU North St, Bennington

I've been banking with VSECU since 2020 when I started my small business. I'm so glad I'm a member of this amazing organization. I highly recommend it to all.

Applied for a solar loan, and in just a few days I was approved and the paperwork was handled professionally. I was very happy I went to VSECU, and would recommend getting a loan there. Very curtious staff, and excellent customer service.

VSECU has been great to do business with. The staff has always been friendly and helpful on those occasions when I've had to call.Though we moved across the country, we've kept it as our main banking site, despite having local credit union options That should tell you somelthing.

Would give VSECU zero stars if that was available. Applied for a loan for solar panels in early August. Two days later was told that most likely we didn't qualify but they would get back to us. After a number of emails and calls, it took 28 days for the denial. While we are a bit surprised by the decision, we are upset at the length of time involved. They new after 2 days the outcome and wasted our time for over 3 weeks. Not sure who they approve loans for but guessing it is folks that really don't need them. I'd like to say that this is an example of terrible customer service but then they never viewed us as a customer to begin with.

Completely useless. Tried to force me to place a collision insurance policy on an eleven year old car that wasn't even being financed, and refused me a simple $1000 loan. Thankfully, this sad excuse for a "credit union" showed the white feather early and revealed itself as exactly the kind of financial institution I aim to avoid. Someone else got my business instead, and VSECU continued doing what they do best, which is to lose business. Fail.

Seriously excellent bank to do business with. The manager helped my husband and I sort through how to take out our first loan, guiding us step by step, even with insurance and other paperwork. Their interest rates are great, and they have the most beautiful, clean building and most friendly staff.

Called 3 times to get pre-approval for a loan. Every time I was told I would receive a call back to do so. Never received a call, still waiting. It's been 2 weeks since first call.

Excellent state credit union. 5 star customer service. Would recommend to anyone needing to do banking in Vermont.

I have been with this bank for 31 years and it has been very easy to deal with and the workers are very helpful if you have any problems. Thank you all very much.

Living out of state I really appreciate the excellent on line features of VSECU!