Visions Federal Credit Union N 5th Street Hwy, Temple

I originally had hopes to work with Visions Credit union today since I’ve previously spoken with bank reps who encouraged us to do business there. When we came in, there where three Caucasian persons, one seemed more bias towards us then others. I’m brown skin and have an American patriot face mask and a cup of coffee in my hand. I came in with a mask and left with a mask and took a sip in between. Lisa the ”mortgage personal @ Temple Branch” did a horrible job receiving us into her office. From the moment we were directed to her we were received with a stone wall and told “If we qualify for a bank account with us” at least 7 times before she even checked the address in the system to confirm eligibility to open an account. She made me and my client feel uncomfortable and like her services were not meant to be given to people of our skin tone or maybe she had a problem with my American face mask. Very rarely would I take the time to black list someone but I hope this review truly changes some ones perspective and helps them do a better unbiased job. If your considering to do real estate business at visions or at least with “Lisa” I would suggest other wise. There are better brokers and bankers who care about you and want to see you thrive. You shouldn’t have to feel belittled or biased which is why we walked out this morning as anyone should.

Car loans, personal loans, mortgages, banking etc... They have the best rates, best customer service, and fastest money transfers right to your account. No monthly fees like Wells fargo and are truly all in for their customers NOT themselves. Love this credit union, got rid of wells fargo after 19 years of banking with them, and will never go back.

Excellent service Very professional and experienced staff Never crowded New location on North fifth street highway in reading, pa. Nice and clean Fast service for people who don't have time to waste. A++

Great team to help you with budgeting your finances

Lisa was awesome with me yesterday and helped me tremendously! I refinanced my car and she gave me the best rates and the BEST service I’ve ever had.

New bank location worst ever no! Drive up tellers! So much for helping people with disabilities! Time to find a better bank bummer!

Open 9:00am - 12:00pm on Saturday's.