Viriva Community Credit Union Spruce St, Philadelphia

Hello, Angel! We are sorry to hear about your dissatisfaction with our credit union. We appreciate the feedback and would like the opportunity to speak with you about the areas of possible improvements. Please reach out to [email protected] if you have an interest in this.

Hello, Mr. Milligan. We are sorry to hear about your difficulties. We would love the opportunity to help you find a resolution. Please email [email protected] with your contact information, so we may reach out to you and discuss your situation. Our credit union offers a robust list of eService options to help members bank in the comfort of their home and without having to travel to a physical branch location. Additionally, members only need to make one transaction every 12 months to keep their account active. In the event of a dormant/inactive account, to help protect our members, all account access is frozen until the member can be verified. During these unprecedented times related to the COVID-19 pandemic, members may experience a higher than normal response time when attempting to call us. Limited branch access measures are also in place. We advise members to leave a message or use our online contact request form (www.viriva.com/contact), and we will get back to you in a timely manner to provide the appropriate financial or account-related assistance. We look forward to hearing from you.