Victoria Dodge Chrysler Jeep Ram Zac Lentz Pkwy, Victoria

Service department is decently quick, but their prices are way above many local shops. Would bring my truck back here for any warranty work, but will likely seek service elsewhere for routine services such as oil and fuel filter changed.

The new service station was nice, the people friendly as always, and got my truck in and out.

Add one are exhorbitant. Stay away from this dealer.

Brought truck to service center for very bad shaking in front end. They changed my 2008 ram 3500 front end to the newer style, cost around $1800. They said they test drove, but when i picked up was doing the same shake just outside their parking lot. Brought back asked them to balance tires and alignment, they said they balanced drive shaft. Picked it up, no charge 2nd time but still didn't fix problem said couldn't find anything wrong with truck. Brought to tire shop next day told me i had bent rim, swapped to spare tire problem fixed.

Awesome experience buying new truck, salesman Schyler Boyd was great!

So far knock on wood I've had great service with Victoria Dodge, I was worried when they were bought out by the owner of Port Lavaca Dodge as I had terrible service with that service department, Victoria Dodge even fixed an issue on my Wife's Durango that was caused by a recall repair that was done in Port Lavaca. Today I went in for an oil change and was going to schedule an appointment for a recall repair and they were like we can fix it now, this saved me a trip from Palacios and later before heading back home I realized that my 12 volt power converter "cigarette plug thingy" was not working, so I stopped back by, they pulled it around, found that a fuse was blown and they replaced the fuse, this was at 5:30 close to closing time. Keep up the great work

The salesman was good but I'm reserving my final rating until I see if they are going to make me a good deal like they said they would. Curious to see if they really want my business or not!

This is the place that you wants to stay far away from!! I was giving them the benefit of doubts but not only I paid money for jobs that didn't need to be done but they never mange to find the real fault in my car!! Took it to two different mechanic and they both agreed that they've messed up big time and made my car worst that what it was. Don't let them fool you they are incompetent dishonest and will overcharge you!! Don't even service your car there as you will pay double any other place!

We bought a 2018 Charger with a broken radio and 2 door panels that were lifted up. And they told us as soon the the parts come in we will give you a call and they did we bring the car to dodge service this morning and the gentleman told us the car will be ready by early afternoon we came to check on the car and it was still in the parking lot and I told the gentleman that I was going out of town at 4 and he said the car should be out by then and at 2:30 they finally toke the car back and here is 4:32 and our car is still in the shop. Don Davis in El Campo did this to me too and now Dodge in Victoria sorry Dodge this will be my last car I will get from you people. Mrs. Sulema Perez

Great service. Never had to call and check on my car always kept me informed.