Veterans United Home Loans Savannah Abercorn St, Savannah

Gabriel was fantastic throughout the entire process starting with chatting with us at the Nine Line grand opening (giving us some tips and pointers) all the way through closing. I never had to guess how things were going since his team gave me steady updates and was always quick to respond if I had any questions. This was by far the easiest mortgage process I have ever had.

Very disappointed in service provided. After submitting all required documents I waited nearly 45 days for representative Ryan Ewing to contact me and provide me a status on qualification. I had to leave several messages and even sent a email before this guy contacted me . When I finally heard from him by email he informs me I needed to submit my tax returns. Of course I was livid about this because I had already uploaded all the pertinent tax information they requested through their online process nearly 45 days earlier. Due to his negligence, and I can only surmise, that by the time he got around to looking at my file the documents may have been purged from their system. I know every document they requested was sent because online system informed me all necessary documents had been uploaded and submitted for review. Regrettably, this experience with Veterans United has been a waste of my time and efforts to get qualified to purchase a home. I am not going to make disparaging comments about the company but management needs to review the handling of my application process to insure this doesn’t happen again especially by Ryan Ewing.

Veterans United was a great asset to our home buying process. I would definitely recommend them if you are looking to purchase a house using your VA benefits.

Please trust me and go veteran United. Had such an amazing experience.

We absolutely loved working with Veterans United. Second home we’ve purchased through them! Smooth process from start to finish.

Very professional, friendly and committed. When a call back was promised - a call back was made. Easy to understand instructions and full engagement throughout the process. Great to work with them.

Shannon Workman and Rebekah went beyond the call of duty to help with my loan application being approved. There were pop ups after pop ups of problems and issues that were endless. Then the day come and that call was made " you have a closing date." This was the best news on 01/15/2020 I ever received in my life. It was times I really wanted to give up and just return to the world of renting and never owning, but Shannon and Rebekah NEVER gave up on us. ***Thank You So Much For Making Our Dreams Become A Reality. ***Brown & Kirkland

Brandan Wilson is an outstanding employee/senior loan officer, he was there for me every time I had a question or concern, explained everything in detailed and made sure I was comfortable with the answers. He was also very professional throughout the whole time which made me very confident with the home buying process. I cant thank him enough. Please make sure somebody shakes his hand for me. thank you! If you chose United Veterans as your lender (which I highly recommend), make sure to choose Brandan WIlson as your loan officer, he will guide you through the whole process with ease, and will always answer any question you may have in detail. I am very pleased and satisfied, thank you so much again!

Do not ever leave your original papers with this office, as my documents to include myDD214 was shredded. The response to this was just I'm sorry. Thank goodness I was able to get approve for home with another lender with better results. This was 5 years ago and I hope this never has happened to another potential home owner.

I cannot say enough about how outstanding my loan team was. They truly cared about me and my family, and looked out for our best interest!