Veridian Credit Union University Ave, Cedar Falls
6301 University Ave, Cedar Falls, IA 50613, United States
https://www.veridiancu.org/locations/college-square-hyvee
- Saturday9AM–5PM
- Sunday10AM–2PM
- Monday9AM–7PM
- Tuesday9AM–7PM
- Wednesday9AM–7PM
- Thursday9AM–7PM
- Friday9AM–7PM
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- Payday Loans
- Installment Loans
- Title Loans
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Reviews
A
I don't like to leave negative reviews, but after many negative interactions with empolyees I feel it is warranted. First off, every time I go to the bank I ask them to check the balances on two specific accounts, and to check if I have any payments coming due. It NEVER FAILS, they will check one account and ALWAYS tell me that no payments are due and I don't owe anything, even when I do. I've attempted to address this issue with managers and have gotten nowhere. If that's not bad enough, the way I am treated by their apathetic employees is just uncalled for. They're downright rude, roll their eyes, act like you're asking them to cut off their arm when you ask for a receipt... just plain awful customer service. This branch is definitely the worst when it comes to customer service.
Abby, I am sorry you have had a poor experience with us. If you have not had a chance to download our mobile app, you might find that to be a helpful tool in addition to the balance/payment inquiries at the branch. We'd like the opportunity to talk to you about your interactions with our staff. I will have a manager reach out. -KK
R
The employees here at Veridian get things done in timely order love coming here awesome service
Thank you for the five-star review, Robert! -KK
J
Great customer service, conveniently located inside Hy Vee. Actually has much better hours than the main branch.
D
Great customer service! Great location! Usually get right in.
Duane, thank you for the 5-star review. We look forward to seeing you again soon. -TM
W
Where my wife and family members usually bank at. Good hours and friendly employees. Also inside with Hy-vee
Will, thank you for the 5-star review and for sharing your experience. We're glad to hear this branch is convenient for you. - TM
G
Great customer service. Friendly and down to earth.
M
Consistently excellent, professional but friendly and kindly considerate.
Thanks for the kind words, Mary! We appreciate you choosing Veridian. I will pass this along to our team at the College Square Hy-Vee office. -Kristin
A
West ever, they so racist told us to wait to open an acct with them sating there n not doing anything waited forever, I change my mind and went to another credit union
Somo, thanks for taking the time to write us a review. I'm sorry to hear we kept you waiting when you came to open an account with us -- we would never want you to feel like your business isn't important to us. I shared your feedback with Emily, the manager at our College Square Hy-Vee branch, and a member of her team is going to give you a call to find out more about your experience so we can improve in the future. If there's anything I can help you with in the meantime, feel free to reach out at [email protected]. Thanks! -Norah
K
Waited a hour to start new account. Ended up just leaving.
Hi Kaleb. Thank you for sharing your feedback. I apologize for the wait time. If it is more convenient, we do offer account opening online. Check out your options at https://www.veridiancu.org/belong/membership/membership-requirements. -KK
Personal loan Providers Nearby in Cedar Falls
FAQs
1. How to Connect with Veridian Credit Union?
You can phone them at +1 800-235-3228 or go to their homepage and submit the request form.3. How to Apply for a Loan from Veridian Credit Union?
To apply for loans from Veridian Credit Union, you can submit the request form on their website or head over to the store. You may be asked to drive there when getting title loans. Click here to learn more about auto title loans.5. What Should I Do When I Fail to Repay My Loan?
Defaulting on a loan can even lead to seizure of assets or wages. Connect with your lender when you are likely to fall behind on the repayment.
2. How Do I Find Veridian Credit Union?
You can find this company at 6301 University Ave, Cedar Falls, IA 50613, United States. Use a Maps app to show routes to Veridian Credit Union.4. Is Veridian Credit Union an Agency or a Lender?
Veridian Credit Union is a Credit union offering different ways to financial stress. Check out this page to get small personal loans for almost any purpose.6. Does Veridian Credit Union Offer Loans for Bad Credit Ratings?
Yes. You are likely get loans with Veridian Credit Union even with bad credit. It is also available to get personal installment loans irrespective of your credit scores through our website. You can also obtain more details about an installment loan through us!