Veridian Credit Union University Ave, West Des Moines
5910 University Ave, West Des Moines, IA 50266, United States
https://www.veridiancu.org/locations/west-lakes
- Saturday8:30AM–12PM
- SundayClosed
- Monday8:30AM–5PM
- Tuesday8:30AM–5PM
- Wednesday8:30AM–5PM
- Thursday8:30AM–5PM
- Friday8:30AM–5:30PM
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- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
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Reviews
X
Been banking with Veridian for years, always high quality service and any issues I may have are quickly resolved. Staff is always friendly, knowledgeable and fast.
Thank you for the kind words, Xavier! -Kristin
T
I have been to this bank several times. But this last time i walk into bank i was look upon as if they didn't really want to help me and you shouldn't be in here. It wasn't a friendly atmosphere and it made me felt. As I was being look down on cause of color of my skin. They shouldn't judge book by its cover. When your goals are law enforcement and currently working in field of security and PI.
Thank you for your feedback. I am sorry to hear we make you feel this way. I have shared this with the manager of the branch. Can you email us at [email protected] with additional information so she can address this with the team? -KK
T
Went in to make a payment on a car loan, staff was very helpful and helped me set up the phone app for future payments. Highly recommend!!
Thank you for taking the time to share your experience, Travis. We appreciate the kind words! -Kristin
S
Put a 5 day hold on a check deposited. Does it take 5 days to call the checks bank and verify? Poor Poor customer service.
Hi Scott. I'm sorry to hear we have disappointed you. We place holds on checks to protect you against fraud and financial loss. Holds are placed on any deposited check over $300 if the amount exceeds the available balance in your account, while any check over $5,000 will have an extended hold. Feel free to reach out to us if we can answer any additional questions. -KK
R
I have done business with veridian for years, but recently started visiting this location and it seems like the staff either doesn’t care or they don’t have adequate training. I have had multiple errors made with my banking, and that has left a bad taste. I will say I prefer the Johnston and Waukee locations a lot better!
Hi Rachel. Thank you for sharing your experience. I will pass your feedback along to the manager. -KK
R
I love the fact they have a coin machine here and with an account never costs a penny to use especially for someone like myself who counts in hundreds in quarters weekly. Also, all branches always have the nicest employees hands down.
Thank you for the review, Ryan. We appreciate you choosing Veridian. -KK
D
Very poor customer service. Not willing to help in any way! Stopping my business with them and closing all accounts. DO NOT RECCOMEND! Deserves a 0 rather than a 1 star rating. Take you’re business elsewhere.
Dustin, thank you for taking the time leave us a review. I'm sorry you had a poor experience with us. I will pass your feedback along to the branch manager. If there is anything we can assist with, please feel free to reach out. -KK
H
Very Hard-working team . Quick response for emails even 7:30am too . Customer friendly bank . Very happy to be a member of this bank
Thank you for the kind words, Manuel. We appreciate the five-star review! -KK
L
As a business owner, I really appreciate that their customer service reps are available on Saturdays & Sundays -- both by phone and by chat.
We are happy to hear we have services that make banking convenient for you, even when our branch is closed. Thanks for the review, Linda! -KK
E
Great Service and Great Loan Rates... been with them forever and don't plan moving to another bank. Highly recommended for loans.
Personal loan Providers Nearby in West Des Moines
FAQs
1. How to Connect with Veridian Credit Union?
You can call them at +1 800-235-3228 or enter their official site and submit your application form.3. How to Get a Loan from Veridian Credit Union?
To obtain loans from Veridian Credit Union, you can submit your application form on their website or go and visit the store. You may be asked to go there with your car when getting title loans. Enter our website to obtain detailed information about vehicle title loans.5. How Should I Do If I Fail to Repay My Loan?
Failure to repay a loan can have a serious impact on your financial life. Connect with your lender if you can not make a loan repayment.
2. What Is The Location of Veridian Credit Union?
You can find this company at 5910 University Ave, West Des Moines, IA 50266, United States. View maps and get your direction to Veridian Credit Union.4. Is Veridian Credit Union an Agency or a Lender?
Veridian Credit Union is a Credit union helping you out of financial emergency. Click on to get personal loans with low interest rates for a variety of purpose.6. Does Veridian Credit Union Offer Loans for Bad Credit?
Yes. You can still get loans with Veridian Credit Union even if you do not have good credit scores. It is also available to get installment loans for bad credit regardless of your credit scores through our platform. You can also obtain more details about installment loans through us!