Velocity Merchant Services - VMS Oak Grove Dr, Downers Grove

THE MOST DISREPUTABLE CO. I HAVE EVER DEALT WITH ! THEY CHARGE ME 59.84 IN FEES MONTHLY JUST TO HAVE AN ACCOUNT WITH THEM, ALL FEES THAT THEY WAIVED IN THE BEGINNING BUT WERE APPARENTLY HIDDEN IN THE CONTRACT SO THEY CAN CHARGE ME LATER . WHEN I TRIED TO CANCEL THERE SERVICE THEY TELL ME IT WILL COST ME $695.00 FOR EARLY CANCELLATION FEE! I believe the merchant services field has a lot of scammers but this company has got to be @ the top of the list of shady credit card processors . I have dealt with several who I thought were bad VMS is by far the worst company I have ever dealt with in any business.

I am thankful for how timely this service has worked for me. Brian was great with answering all my questions and explaining how everything works. This program help an untechnical person(me) life easier! Thanks Brian Castaneda

I have only been using them for about 2 weeks but everything has been great. Victor has been very helpful with answering all my questions I've had.

VMS patiently helped us sort through all of our confusion and apprehension with getting set-up to accept credit card payments for our start-up business. Their rates are competitive and VMS' customer service is outstanding. We would definately recommend their service to any small business that needs to begin accepting credit card paymennts. Kevin & Laura Martin The Wandering Dragon Game Shoppe Plainfield, IL

This Company is Very arranged & The Workers are pleasant, I spoke with two workers from here & I remember one of their names were keyanna. My English isn't fluent but she was very patient & understanding

Beaware this company will do whatever they can do to sign you up. I own a gas station and they said they will be able to provide merchant service for all my POS. They got me to sign the contract, now they are not able to provide service on my POS. They are wanting me to use their terminal for transcations, which i would not be able to use on my POS. They are asking to keep the service and pay monthly fee or pay $500 termination fee. STAY AWAY

Worst service ever.. They tell you that you wont have a contract when indeed you end up having one and you get screwed. The salesmen says he will help me and fix the problems then you never hear from him again. I got screwed through this company. I would never use it or recommend it to anyone!!

kyana Parker Has Been Very Helpful Over The Past Couple Of Days. I Have Been Very Difficult & Ms.Parker Still Continued To Work with Me! She’s Very Patient

Experience with VMS has been great. All merchants have always been attentive. Hugo Sanchez was professional and very knowledgeable!

I highly recommend this company the rates are outstanding and the customer service goes above and beyond to understand your needs. Victor was my main point of contact and made the process seamless!