Value Pawn & Jewelry S French Ave, Sanford

Not much for customer service. I seem a set of rims and tires for sale at this location. I needed to know the measurement of the center bore you make sure it was large enough to fit my car. I called you there you ask them what it was and at first the gentleman was helpful but when he didn't know it and couldn't read it of the rim. I had asked if they could measure it and he told me he was you busy and if I wanted that I should come there in person. Instead of asking for my info and offering too cal me back when he found out. Not good customer service.

The store manager Bob is a real POS. He acts like he’s doing you a favor by having your business. Been going to Value Pawn for 12 years at different locations but will never go again. Douche bag

Mel is the best one this place has .. she's always friendly an awesome everytime I come in .. y'all lucky to have her.. she deserves a raise for real.

Hector and Juan were awsome they got me more money and i am greatful for you two nice attitude if anyone is looking to pawn go to Value Pawn thank you Hector And Juan 😊

1st time customer...VP is fair and willing to work towards your benefit, not theirs. Highly recommend!

Mel did me a huge favor. She blessed me today. Outstanding customer service.

The workers are very nice and helpful really recommend if looking for anything they have a lot oh various thing

Wonderful customer service. I would refer my family and friends to this store. And they had the wet/vac that my son needed.

Jeremy was awesome, nice and pleasant. The manager also, gave a great deal on a ring.

I've read some interesting reviews about this location... I purchased a PlayStation 4. It was used as one would expect. It was also $50 less than a used PlayStation if the same caliber elsewhere. Additionally the gentleman took the time to test it before he sold it to me despite the fact that they test them upon receipt just to make sure all was well. Well, all wasn't well, the controller was worn out. Returned the next day, asked for a replacement, received one without difficulty. Great experience, especially for a pawn shop. To my fellow consumers: this is a pawn shop, not a retail sales market. They are in the business of paying low prices for used items to people who don't want to take the time to sell their items for retail used prices. Of course they aren't paying anything close to the new pricing of the item. Now, I don't see any iPads that are 1000 new but the top of the line for 1200 is available, I'm assuming that must be what was referred to and I'm positive that the condition of the items was mint and they were in their original packaging with all documentation and shrink wrapped, why else would you expect anything close to retail? Things happen but if I were close enough to financial ruin that I could reasonably predict a situation occuring that might cause me to desperately seek the services of a pawn shop, I'm not sure I would buy three brand new top of the line iPads. I'm more likely to save that money in a savings account and buy one, bottom of the line iPad or a cheap knock off if I were in a less than stelar financial situation. Now, I'm certainly not saying outright that anyone is miserable or stupid but I will say that it seems that there are some seemingly chronically unhappy, grossly ill informed folks running around selling "top of the line" items to pawn shops. It's a pawn shop people, they sell a lot of stuff, they are not expert rim enthusiasts. Sometimes you have to get your butt off the couch if you want a deal on something. If you want everything done for you, buy new from the manufacturer. Just one person's opinion. SMDH...