Value Pawn & Jewelry Ridgewood Ave, Holly Hill

Morgan realllllly helped me get what I wanted

I have been here twice in 2 weeks and was waited on by the same employee who was more than helpful and will continue to return because of Martin . Best attitude and help ever

I would love to leave zero stars but you have to highlight at least one! After talking over the phone to this Pawn shop I can see why they only have 2 stars! Good luck running a business!

I agree that the stuff is rude, they sell overpriced items and also broken ones. I bought a camera there for my daughter's birthday and it didn't work because it was missing a part, so she can't take pictures. Brought it back and they told me they can't take it back because it's broken! Told them that's exactly how i purchased it plus i bought a warranty, thank God. Without it they wouldn't even talk to me. I was unable to try it when purchasing, because it was not charged and they couldn't produce a charger....well i guess kinda my fault i didn't demand on trying it in the store.... Although i didn't want to purchase another camera there, i was told i will not get money back, only store credit......

Lana and martin the best help me really good I recommend 100% thank you guys 😁

I put a set of $500 wheels on layaway during their "Christmas In July" promotion. I paid my $60 "down payment " then with $98 due on the 20th of each month until Dec. After my first payment in Aug my receipt said I was due back that week with $20 more dollars? The "manager" said it was a computer glitch and it changed my pick up date to Nov meaning my payments turned into $120? He assured me it was fixed in the computer and I was not due back until Sept 20th. Well today I was there with my $98 to pay my monthly layaway fee and was told I was in "default." In the end my rims were sold to someone else. I did get my money back but that's besides the point. That is not how a business should be ran!! I would strongly suggest not doing business there!!

Great experience. Excellent customer service. Brian was incredibly helpful. Will definitely be back

If I could give this place no stars I would. They are a rip off. I walked in twice one day and walked out both times because no one assisted me within the five minutes I stood at the counter waiting to be helped. The third time I went back a few days later and actually had to go up to someone behind the counter and ask if they could help with a metro phone. Then the guy tried to sell me an Alcatel one touch for fifty dollars! I've bought a new Alcatel about two years ago for thirty! Like really. This place is a rip off with horrible customer service! I will never go back!

Carmen is so great with me I love this store only for her 🥰

I love to come here Carmen he'll with rewards card thank you Carmen