Valu + Pawn Park Pl Blvd, Houston

I like this pawn shop on Park Place at the Gulf Freeway. It's clean and well-lighted. It's small, but they have a nice selection of merchandise. I was impressed by the jewelry counter display. They offer a nice selection of audio equipment, televisions, car stereos, shoes, power tools and equipment, etc. The store associates are friendly and helpful.

If I could give this 0 stars I would. This place is horrible. Took some real 14k gold and real diamonds in to get a loan and was told they would buy the jewelry but if I got a loan it would be alot less. Standing there at counter the woman working calls over a guy and they start wispering and that's when she said this isn't real and that isn't real. So I said no to the loan and left and went to telephone pawn and they validated that the jewelry was in fact real and gave me a great loan on it. So watch out for these people.

If I could leave a negative star review, I would give -5 ⭐️. Previous management always kept everything organized and fair. We have been going here for years and never had any issues until recently. Instead of giving separate pawn tickets for individual items (let’s say you pawn more than one item), they give you everything all on one ticket. You think that’d make it easier and more organized, but it doesn’t. Nothing is labeled or states what item is what. Instead of printing out the last day of grace, they have the bright idea of writing out the pull date in highlighter. All of this combined has caused so much confusion for us when we pawn things. We have gone in to extend items and they have put it towards the wrong items, causing our items to be pulled and sold. Not one item, not two, but four different items. This has never happened or been an issue until recently. We have had multiple items in pawn at once several times and this has never happened until the new management and employees came into play. No help is offered and we are made to pay to put things back in pawn and have to dig through OUR games to find what they put out to sell because of their mistakes. Just went in today to extend an item and found out they lost two more of my electronic devices once again. This store is a joke and no longer organized and handles things professionally. Never doing business here again once we are done with current items in pawn, permitting they don’t screw that up as well! DO NOT DO BUSINESS HERE!

They priorities are greed and profit. Comparing this pawnshop to many other pawnshops, this guys are out of their minds. Prices are higher. Employees are unpredictable but in defensive mode most of the time. (Let's say sweet and sour.) Can be polite and then turned into something else for no reason at all. It seems they think everybody is in great need, fear or desperation so they can even make you wait longer like testing you and see how bad can they tear you apart with ridiculous offers. This issue happens specially when they are interested in your items. I think Valu + pawn is under sort kind of Wall Street hungry money philosophy. Their greed goes beyond reasonable standards. I'm not exaggerating. You may see it for yourself but take my advice: prepare yourself with something that can bring you back to your happy, cool and normal life again once you come out that place. Warning: if you suffer respiratory, heart, etc problems, please, don't go!!!

Just to be fair all pawn have their own issues either employees or merchandise that is not great. But at the end is the customer who have to make informed purchases. I been satisfied with my experience in this particular pawn. Have encountered excellent electronics and more at a fantastic price it's not their fault some people got bad taste and is lazy to do their homework about what they are looking for.

I definitely give them a 5 Stars ⭐⭐⭐⭐⭐ I recommend Houston this Value Pawn everyone is so beyond nice and helpful. Great merchandise & Good deals. If you need assistance with cash or like something layaway a Fantastic choice. 🥰🥰

This pawn shop does not care for there soon to be customer, they are asking ppl to take their mask off upon entering. They say its for their safety and say that they sanitize the store but that doesn't mean that they are sanitize every time someone walks in there. So i feel that this pawn shop is WRONG for asking ppl to take their mask off.

I enjoy shopping here. Return every time as a happy costumer even when they are swampped with people I still get help in a timely manner and really like that everything is organized and priced UNLIKE other pawnshop that have small stickers and i have to keep asking prices for amps cause they stack em on top of each other

First off the past 3 pairs of Jordan's I bought from this place were fake I paid over 300 dollars for them and when I tried pawning them back they would say did I get them there once i had all the paperwork for them.then they rip you off with the loans.there suppose to give u atleast half what u pay.i even told them the shoes were fake they still pulled my loan and sold them to someone else full price..basically everything I have ever bought there and pawned back i lost because of the way they just trying to come up on ppl.i know it's a buisness but have some kind of loyalty for your returning customers that's how u keep your money coming in..and keep the costumer happy..once i get the rest of my stuff out if they don't try and rip me off for that too..im never going back oh and who can I talk to about getting my money back for these fake . shoes.not right they say you get what u pay for well im spending good money to get real shoes not flea market shoes..lol watch what yall buy at valu pawn.might not be what u think.

Horrible service, took 30 minutes before anyone even spoke to me. Tried to to get several employee's attention but they just walked past me. Almost every item in the store is either broken or doesn't have all parts needed for operation. The absolute worst pawn shop I have ever visited, I personally will not be going back.