USA Ratchet Oakvale Dr, Piedmont

Have bought from them multiple times. LOVE these straps and LOVE they are an American made company. We proudly support them here at Fleet Painting Service!

Placed a large order of 100 ratchet systems that I just found out were made incorrectly. Shame on me for not noticing sooner, order was received 9 months ago, but they sat unopened in inventory. I paid for 54’ of webbing and only received 51’ for each ratchet assembly. They made them incorrect by shorting the fixed end 3’ which made them inoperable for my application. They came up with a retrofit but charged me for the new end. My issue is I paid for 54’, got 51’ and now had to pay again to get the originally ordered length. They would take no ownership on their mistake. I always want to support USA made products but expect better customer service than that.

Doug the owner was awesome. Special project for a year long boat trip. I shared and we reviewed pictures. Doug came up with the perfect solutions for several needs! We finished Friday late afternoon and I had finished product to me on the next Tuesday!!! Talk about customer service, WOW! Great materials? Great Service equals great company in my book. Highly recommended!!!

Top QUALITY products with 24 hour SERVICE and their PRICES include freight. I’m impressed, I can truly say that these straps are best bang for a buck that I’ve ever received in over thirty years, great job USA Ratchet.

There isn't another company like it. Best quality products and customer service. They will go out of their way to see that your needs are met. Great American made products. As the old saying goes, "you get what you pay for". If you want the best, you buy the best. USA Ratchet!

USA RATCHET knows how to do it right! Good people, great products, and fast service. I ordered a couple of cases of straps for my flatbed on a Monday and had them in hand Tuesday. I'll never buy from anyone else.

Service from a by gone era. A gentleman from customer service called to check that I had received my order and if it was as expected. Great product, Great price, Super customer service, Quick shipping. This company does things right. Thanks again.

Incredible service, speed and value. Ordered replacement straps and ratchets for a suspension tent and they were first rate.

GREAT QUALITY, good prices and friendly customer service. Any time I needs a strap, USA Ratchet is the first place I look!

Excellent Service, got my straps within 24 hrs!!!! Not to mention a Superior USA MADE Product!!!