USA Mortgage - Mountain View E 5th St, Mountain View

Theresa and her team were amazing to work with! During the purchase of our home we had a bad experience with another lender and when we contacted Theresa she assured us that she would take care of everything. She went above and beyond to make sure our dreams came true and made the process so easy for us. It is so nice that we have a lender here locally that truly knows their stuff and cares about their customers.

Theresa at USA Mortgage - Mountain View provided service that surpassed exceptional! She truly was in my corner the whole way through the loan process. She understood my circumstances and stood by me as we navigated through to closing. She did not sit back and wait for things to pan out. Rather, she stepped in and made things happen for me. There aren’t enough accolades to bestow on such a person who gives her all for someone else’s cause!! Thank you, Theresa!!

I cannot say enough great words to describe Theresa and her crew! After getting the run around from a previous lender (Homefinity) for 2 1/2 months and still no closing, I decided to try another lender and go with Theresa after reading the reviews. Thank God I did! She and her crew are honest, upfront, personable and very efficient. The whole process was done and closed in 30 days without any pain! Lol. This is who you want for your next mortgage!!

Wow!!! I cannot say enough about Theresa!!! Theresa is extremely knowledgeable and professional. Everytime we spoke with Theresa, which was several times, she gave us great information on the process and what was going to happen next!!! I would recommend Theresa for your mortgage needs.

I worked with Jessica Matthews and was met with quick and clear communication. We first spoke on the phone, with a follow-up by email, and all documentation was uploaded through an app. This was my first time going through this process and was pleasantly surprised by how smoothly it went.

Theresa made the refinancing process SOOO easy! She was so helpful and very knowledgeable. I would recommend her to anyone buying a new house, refinancing etc.

Helped me find the home of my dreams and worked with me through the whole process. So thankful for such an amazing team! Will always recommend

Jessica Sue Matthews made the daunting task of refinancing our home seem like a cake walk! There was clear and and prompt communication as well as attention to every detail. Thank you so very much for your excellent service Sue!

Theresa is very helpful, always going the extra mile for her clients. And she always pushes for the best deal you can get!! Awesome person to work with!10/10

I have nothing but kind words to say about Theresa she was amazing and very very helpful with everything!! She done everything she could to make the best for me and was quick about everything!